Pearson is hiring : Senior Content Development Administrator in Sacramento

Senior Content Development Administrator Join to apply for the Senior Content Development Administrator role at Pearson

The role involves guiding and supervising scoring directors assigned to projects, ensuring that customers’ scoring decisions are applied consistently to all student responses, and working with the project manager to complete quality management plans.

Excellent internal and external customer service skills.

Excellent communication interpersonal skills.

Excellent writing skills, including the ability to write accurate and effective scorer training and to teach and coach content staff to write quality annotations, scoring decisions and other content- / project-related documentation.

Strong content-specific knowledge and the ability to develop, coach, and provide feedback to content staff assigned to projects

Clear understanding of scoring concepts such as frequency distribution, validity, calibration and other industry terminology, as well as the ability to apply that knowledge to scoring situations.

Strong computer skills, including use of common Microsoft Office applications and Google tools.

Ability to supervise large groups.

Strong initiative and organizational and leadership skills, including the ability to prioritize and multi-task and make sound business decisions under tight deadlines.

Ability to maintain a confidential work environment.

Preferred qualifications include two years of experience as a Scoring Director or five years as a Scoring Supervisor in open-ended scoring, background / experience in educational measurement, and an advanced degree.

Works with the project manager to complete quality management plans, rangefinding plans, and other project documentation.

Plans content hours for assigned projects.

Identifies potential scoring directors from the pool of scoring supervisors and guides, trains, and develops them for future content roles.

Conducts interventions and coaches scoring directors as needed.

Completes Scoring Director Feedback Forms and provides timely feedback to scoring directors and scoring managers.

Works with scoring directors to create online training modules for assigned projects.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need.

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