Talent.com
Retail Workforce Management System & Labor Standards Manager (Chesapeake)

Retail Workforce Management System & Labor Standards Manager (Chesapeake)

Dollar Tree StoresChesapeake, VA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Summary :

The Retail Workforce Management (WFM) System & Labor Standards Manager is responsible for optimizing labor deployment across the retail organization by managing workforce management systems (e.g., Legion, Kronos, UKG, Reflexis) and leading the development, implementation, and maintenance of engineered labor standards. This role is critical in aligning staffing models with customer demand, business goals, and compliance requirements to ensure operational efficiency and cost-effectiveness.

Key Responsibilities :

Workforce Management System (WFM) :

  • Administer, configure, and maintain the WFM system to support scheduling, timekeeping, forecasting, and labor analytics.
  • Partner with IT, HR, and store operations to ensure seamless system performance and integrations with payroll and POS systems.
  • Lead WFM system upgrades, testing, and new feature implementations.
  • Provide training and support to field and store leaders on effective system usage and reporting.

Labor Standards & Modeling :

  • Develop, document, and maintain labor standards using time-and-motion studies, productivity data, and industry benchmarks.
  • Collaborate with operations leaders to validate labor standards for new and existing store processes.
  • Build staffing models that align labor needs with forecasted business volume and service level goals.
  • Conduct workload assessments and process improvement initiatives to optimize labor efficiency.

    • Analytics & Reporting :

  • Analyze labor performance, productivity, and compliance across all retail locations.
  • Generate actionable insights through dashboards and reports to guide labor planning decisions.
  • Identify trends, risks, and opportunities related to labor cost, schedule adherence, and forecast accuracy.

    • Cross-functional Collaboration :

  • Serve as the subject matter expert for labor planning and workforce management strategy.
  • Partner with Finance, HR, Store Operations, and Merchandising to align labor strategy with business priorities.
  • Provide strategic recommendations to executive leadership to support long-term labor optimization initiatives.

    • Required Qualifications :

  • Bachelors degree in Business, Operations, Industrial Engineering, or related field (Masters preferred).
  • 5+ years of experience in retail workforce management, labor planning, or operations management.
  • Strong expertise in WFM platforms such as Legion, Kronos / UKG, Reflexis, or similar.
  • Proven experience developing and implementing labor standards in a retail environment.
  • Strong analytical and project management skills.
  • Experience with SQL, Power BI, Tableau, or similar reporting / analytics tools.
  • Excellent communication and cross-functional collaboration skills.
    • serp_jobs.job_alerts.create_a_job

    Workforce Management • Chesapeake, VA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Licensed Therapist (LCSW, LPC, LMFT)

    Licensed Therapist (LCSW, LPC, LMFT)

    LifeStance HealthSmithfield, VA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Unmanned Systems Portfolio Technician

    Unmanned Systems Portfolio Technician

    SimIS Inc.Suffolk, VA, US
    serp_jobs.job_card.full_time
    Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and then secures the enterprise from internal and external threats compliant with Federal, State...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Workforce Management System & Labor Standards Manager

    Retail Workforce Management System & Labor Standards Manager

    Dollar TreeChesapeake, VA, US
    serp_jobs.job_card.full_time
    Retail Workforce Management System & Labor Standards Manager.The Retail Workforce Management (WFM) System & Labor Standards Manager is responsible for optimizing labor deployment across the retail ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Workforce Management Specialist

    Workforce Management Specialist

    Dollar TreeChesapeake, VA, US
    serp_jobs.job_card.full_time
    Workforce Management Compliance Specialist.The Specialist, Workforce Management will be responsible for ensuring compliance with all applicable labor laws and regulations, developing, and implement...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Core Claims Project Manager - Chesapeake Office

    Core Claims Project Manager - Chesapeake Office

    Merit RestorationsChesapeake, VA, US
    serp_jobs.job_card.full_time
    Our team of experts specializes in mitigating and rebuilding residential and commercial properties damaged by fire, water, storms, and other disasters. We work with leading insurance carriers, handl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Department Specialist-Small Engine-Stihl Repair Tech

    Department Specialist-Small Engine-Stihl Repair Tech

    Westlake Hardware, Inc.Jarvisburg, NC, US
    serp_jobs.job_card.full_time
    Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Management Consultant

    Management Consultant

    T White ParkerNewport News, VA, US
    serp_jobs.job_card.full_time
    WE HELP OUR CLIENTS DO BUSINESS BETTER.White Parker is a results-focused IT and management solutions firm that has helped U. From providing critical program operations to providing important technol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Sr. Manager of Employee Relations

    Sr. Manager of Employee Relations

    Massimo Zanetti Beverage USASuffolk, VA, US
    serp_jobs.job_card.full_time
    Reporting to the VP HR, the person in this role will manage the employee relations function of MZB-USA.As the single point of contact for employee relations, you will be responsible for effectively...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Kelly ServicesSunbury, NC
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Licensing and Permitting Manager (Chesapeake)

    Licensing and Permitting Manager (Chesapeake)

    Family DollarChesapeake, VA, US
    serp_jobs.job_card.part_time
    Primary responsibility in acquisition of new licenses / maintaining business.Health alcohol, tobacco and all other ancillary licenses in stores develop timelines, manage resources, ensure deadlines...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    STORE MANAGER in Gatesville, NC

    STORE MANAGER in Gatesville, NC

    Dollar GeneralGatesville, North Carolina, United States
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Child & Adolescent Therapist (LCSW, LPC, LMFT)

    Child & Adolescent Therapist (LCSW, LPC, LMFT)

    LifeStance HealthPoplar Branch, NC, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Integration Specialist (DHS)

    Integration Specialist (DHS)

    SimIS Inc.Suffolk, VA, US
    serp_jobs.job_card.full_time
    Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and then secures the enterprise from internal and external threats compliant with Federal, State...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionGrandy, NC, US
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Retail Workforce Management System & Labor Standards Manager (Chesapeake)

    Retail Workforce Management System & Labor Standards Manager (Chesapeake)

    Dollar Tree StoresChesapeake, VA, US
    serp_jobs.job_card.part_time
    The Retail Workforce Management (WFM) System & Labor Standards Manager is responsible for optimizing labor deployment across the retail organization by managing workforce management systems (e.Legi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionLandtown, VA, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    IT Data Integrations Manager (Chesapeake)

    IT Data Integrations Manager (Chesapeake)

    Family DollarChesapeake, VA, US
    serp_jobs.job_card.part_time
    We do not provide sponsorship at this time.The Manager, Data Integration is responsible for managing the software engineers and overseeing database and transaction processing systems that form the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Work From Home

    Work From Home

    Remote JobsSunbury, NC
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Workforce Management System & Labor Standards Manager

    Retail Workforce Management System & Labor Standards Manager

    Dollar Tree StoresChesapeake, VA, US
    serp_jobs.job_card.full_time
    The Retail Workforce Management (WFM) System & Labor Standards Manager is responsible for optimizing labor deployment across the retail organization by managing workforce management systems (e....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Asst Director SpiderShop

    Asst Director SpiderShop

    InsideHigherEdAll Cities, Virginia, United States
    serp_jobs.job_card.full_time
    The SpiderShop Assistant Director supports the SpiderShop Director with day-to-day operations, with oversight of stockroom and satellite operations, designated personnel, marketing and promotional ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days