Talent.com
Retail Assistant Manager

Retail Assistant Manager

FedEx Office and Print ServicesKirkland, WA, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Employee Benefits :

  • Competitive wages for both full and part time opportunities
  • 401K plan with company match after 1 year
  • Educational assistance up to $5,250 per calendar year for tuition and other allowable education expenses. Must be working at FedEx for 90 continuous days to receive reimbursement.
  • Scholarship Program opportunity for FedEx Office employees and eligible dependents after 1 year of employment that range from $1,000 to $5,000 per program year.
  • Generous paid time off program that includes holiday pay, bereavement time, jury duty, and accrual programs for paid vacation and sick time.
  • Sick time accrues 1 hour for every 30 hours worked up to 72 hours.
  • Vacation accruals are based on position and years of service. For part-time, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked. For full-time, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure.
  • 4 premium holidays, 2 non-premium holidays, and 2 floating holidays.
  • Paid parental leave for both moms and dads!
  • Adoption Assistance Program
  • If you are a regular full-time employee at FedEx, or are a part-time employee at FedEx who has completed 91 days of employment and worked a minimum average of 12 hours per week, you may enroll yourself and your eligible dependents in FedEx medical, dental, and / or vision coverage. You may also enroll in the Flexible Spending Accounts (FSA).
  • LTD & STD Disability (full-time employees only), Life Insurance, Commuter, and Voluntary benefits
  • Valuable employee discounts on shipping, printing, and access to PerkSpot, which offers discount programs for items such as auto purchases, computer products, mobile phone products, education, and more.
  • Free help with career development aspirations / training for all FedEx Office employees

POSITION SUMMARY :

Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member.

GENERAL DUTIES AND RESPONSIBILITIES :

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

  • Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
  • Evaluates the efficiency and productivity of team members in creating positive customer experiences
  • If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction
  • Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment
  • Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered
  • Provides training and development of team members on assigned shifts by monitoring goals and providing feedback
  • Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members
  • Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards
  • Maintains communication with the Store Lead Consultant and / or production team to ensure deadlines are met and quality checks are being performed
  • Oversees shipping related services and activities
  • Responsible for communication with the Store Manager and team members on daily / weekly / monthly goals, performance to plan, key performance metrics, customer issues and company initiatives
  • Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls
  • Assists Store Manager in review and transmission of payroll and daily close out of POS
  • Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls
  • All other duties as needed or required
  • MINIMUM QUALIFICATIONS AND REQUIREMENTS :

  • High School diploma or equivalent education
  • 1+ year of related experience, prior supervisory experience preferred
  • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
  • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
  • ESSENTIAL FUNCTIONS :

  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend / twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and / or reporting could include regular attendance at a physical location and / or maintaining established business hours depending on the scope and nature of the position
  • MINIMUM QUALIFICATIONS AND REQUIREMENTS :

  • High School diploma or equivalent education
  • 1+ year of related experience, prior supervisory experience preferred
  • ESSENTIAL FUNCTIONS :

  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend / twist at the waist and knees
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and / or reporting could include regular attendance at a physical location and / or maintaining established business hours depending on the scope and nature of the position
  • Preferred Qualifications :

    Pay Transparency : This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

    Pay : $22.85 - $28.00 / hr

    Additional Details :

    Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

  • Works with management to reduce company costs / wastes, and to optimize profitability in areas of responsibility.
  • Applies Quality concepts presented at training during daily activities.
  • Supports FedEx Office Quality initiatives.
  • FedEx Office is an Equal Opportunity Employer including, Vets / Disability.

  • Know Your Rights
  • Pay Transparency
  • FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com .

    FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

    For more information, click here .

    serp_jobs.job_alerts.create_a_job

    Retail Assistant Manager • Kirkland, WA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Retail Store Manager

    Retail Store Manager

    Chico'sBellevue, WA, United States
    serp_jobs.job_card.full_time
    This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement.This role direct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Store Leader

    Assistant Store Leader

    Quick Quack Car WashKent, WA, US
    serp_jobs.job_card.full_time
    As the full-time Assistant Store Leader, you are the store's direct influencer in developing and implementing the business strategy and leading the daily operations of the store.Your passion lies i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Store Manager - prAna

    Retail Store Manager - prAna

    Columbia SportswearMarysville, WA, US
    serp_jobs.job_card.full_time
    With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business.From ensuring effective store operations, strategies, and procedures, to guiding and developing team ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Lead

    Store Lead

    Mud BayRenton, WA, US
    serp_jobs.job_card.full_time
    Requisition Number : STORE003571.Location : Newcastle, WA 6927 Coal Creek Pkwy SE, USA.Provides a happy, educational, and fun experience for all who visit our stores. Thrives in a retail environment a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    STORE / NIGHT ASST DEPT LEADER

    STORE / NIGHT ASST DEPT LEADER

    KrogerMaple Valley, WA, US
    serp_jobs.job_card.full_time
    Create an outstanding customer experience through exceptional service.Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help to achieve sales and pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Store Leader

    Store Leader

    Altar'd StateLynnwood, WA, US
    serp_jobs.job_card.full_time
    Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 37 states.We offer a place of respite and a distinctive shopping experience with the latest fashion finds, t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    GROCERY / CENTER STORE LEADER

    GROCERY / CENTER STORE LEADER

    KrogerKirkland, WA, US
    serp_jobs.job_card.full_time
    Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals esta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Sales Associate Lead

    Store Sales Associate Lead

    DaisoKent, WA, US
    serp_jobs.job_card.full_time
    As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store.You will be responsible for leading a team of sales associates, providing exceptio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Store Director

    Store Director

    Metropolitan MarketMercer Island, WA, US
    serp_jobs.job_card.full_time
    The Store Director is a highly dynamic leader responsible for total store leadership and financial success storewide.Inspires, influences, and develops the people they lead.Acts as a direct leader,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Key Holder, Ballard, #523

    Retail Key Holder, Ballard, #523

    GopuffSeattle, WA, US
    serp_jobs.job_card.part_time
    Retail Key Holder, Ballard, #523.BevMo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations team.This position is responsible for opening and closing the store and performing othe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Assistant Manager

    Store Assistant Manager

    DaisoKent, WA, US
    serp_jobs.job_card.full_time
    Job Category : Store Operations.Requisition Number : STORE002935.Kent Station, Kent Station 438 Ramsay Way Ste 101 Kent, WA 98032, USA. Improvement of customer service quality, customer relations, cle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Key Holder

    Retail Key Holder

    Francesca'sLynnwood, WA, US
    serp_jobs.job_card.part_time
    Our inclusive brand reflects our people and commitment to the world.We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Store Manager

    General Store Manager

    Chico'sBellevue, WA, United States
    serp_jobs.job_card.full_time
    This position creates, engages, and welcomes an environment, that cultivates an inclusive culture that provides equitable opportunities and drives associate and customer engagement.This role direct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Store Manager

    Retail Store Manager

    POP MART AmericasLynnwood, WA, US
    serp_jobs.job_card.full_time
    HK), founded in 2010, is a leading global company in the trend culture and entertainment industry.Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP oper...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Domino's General Store Manager - Central Everett (7125)

    Domino's General Store Manager - Central Everett (7125)

    Domino's PizzaEverett, WA, US
    serp_jobs.job_card.full_time
    Domino's General Store Manager.General Manager Pay Range : $23.PLUS POTENTIAL PRODUCTION BONUS ranging from $400.JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    STORE / NIGHT DEPT LEADER

    STORE / NIGHT DEPT LEADER

    KrogerRedmond, WA, US
    serp_jobs.job_card.full_time
    Create an outstanding customer experience through exceptional service.Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Retail Manager

    Assistant Retail Manager

    Government JobsBellevue, WA, US
    serp_jobs.job_card.full_time
    The Food Services operates a food truck, two cafes, and a cafeteria serving campus.The Assistant Retail Manager oversees these locations and the employees within. The Assistant Retail Manager develo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Key Holder, Tacoma, #410

    Retail Key Holder, Tacoma, #410

    GopuffTacoma, WA, US
    serp_jobs.job_card.part_time
    Retail Key Holder, Tacoma, #410.BevMo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations team.This position is responsible for opening and closing the store and performing other...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Associate Manager - Seattle Kraken

    Retail Associate Manager - Seattle Kraken

    BDASeattle, WA, US
    serp_jobs.job_card.part_time
    Retail Associate Manager - Seattle Kraken.Most companies claim to have the best people.We say to them, "Keep dreaming.They set us apart with their entrepreneurial spirit and ambition.They come to u...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Key Holder, Redmond, #595

    Retail Key Holder, Redmond, #595

    GopuffRedmond, WA, US
    serp_jobs.job_card.full_time
    Retail Key Holder, Redmond, #595.BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team.This position is responsible for opening and closing the store and performing other duties i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30