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Director, Global Developer Communities

Director, Global Developer Communities

WorkatoSan Francisco, CA, US
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Director, Global Developer Communities

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today's fast-changing world.

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why :

  • Business Insider named us an "enterprise startup to bet your career on"
  • Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional director for our Developer Community build out. In this role, you will be responsible to :

  • Build and run Workato's global community programs : launch and scale hundreds of local developer user groups, a world?class MVP / Champions program, and university & student outreach initiatives.
  • Hire and lead a community operations team; design and maintain the supporting portals, tooling, and analytics that power self?service growth.
  • Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long?term engagement.
  • Launch ambassador and champions programs; recognise and reward top contributors.
  • Design and execute community strategy across Discord, GitHub, Reddit, X / Twitter, and in?person meetups.
  • Moderate online forums, surface insights, and route feedback to Product & Engineering.
  • Launch ambassador and champions programs; recognise and reward top contributors.

    • Requirements

    Qualifications / Experience / Technical Skills

  • Experience managing a team of 6+ community professionals.
  • 5+ years building and nurturing developer communities at scale.
  • 5+ years of hands-on programmatic marketing, including segmentation, automation, and lifecycle campaigns.
  • Direct, end?to?end experience planning and executing in?person and virtual events.

    • Soft Skills / Personal Characteristics

  • Strong written voice and conflict-resolution skills.
  • Strong operational approach with metrics, structured processes, and holding teams accountable.
  • Empathetic community builder who nurtures inclusive spaces.
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