Customer Service Representative (KY)

Customer Service Specialist

Join our dynamic team at the forefront of the sleep industry! As a key player in our leading bedding provider, you'll be part of a global force delivering award-winning sleep solutions to customers in over 100 countries. We're on the lookout for exceptional individuals who excel in phone communication, possess tech-savvy skills, and thrive in providing outstanding customer experiences. As a passionate Customer Service Specialist, you will be the voice of our brand, delivering personalized and memorable interactions with our valued clients. Your role involves answering questions, addressing concerns, and assisting customers with our innovative products and services. With a focus on building relationships, you'll navigate inbound and outbound calls with ease, using your exceptional comprehension skills.

This role requires a 2-week training period on-site at Mount Sterling, KY. After that, the role is remote as long as you have a good performance. There is no remote training option.

We Offer

• $16.5 USD per hour
• Employee benefits (paid time off, 401K, and healthcare)
• Meditation app
• Referral program
• Paid training
• Continuous support
• Growth opportunities

Primary Responsibilities

Qualifications