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Public Service Representative

Public Service Representative

Illinois Secretary of StateSilvis, IL, US
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​   Office of the Illinois Secretary of State Alexi Giannoulias            Job Title :

  • Public Service Representative Division :      Field Services - CDL North Union :           SEIU Location :      2001 5th St., Silvis, IL - Rock Island County Salary :         Salary Range : $3,903 to $5,902 monthly Benefits :       https : / / cms.illinois.gov / benefits / stateemployee.html Attn :              Employees performing these duties must be 21 years of age by the start date of employment Overview : Performs paraprofessional work to administer road examinations to applicants for all classes of driver’s licenses; administers and grades written drivers examinations; performs cashier functions for driver’s license and / or motor vehicle fees, balances cash or checks with validation tape totals and prepares deposit records; reviews and completes motor vehicle title and registration applications.

Duties and Responsibilities :

  • Administers road examinations to applicants for all classes of driver’s licenses; serves as information clerk to the public; explains improper actions to applicants during the examination; reviews and completes driver’s license applications for processing; checks appropriateness and validity of applicant identification documents.
  • Administers and grades written drivers examinations; explains incorrect test responses, codes applications according to results; administers vision tests and operates photographic equipment to prepare photo identification (ID) or driver’s license for applicants.
  • Performs cashier functions for driver license and / or motor vehicle fees; balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and / or closing responsibilities as required.
  • Reviews and completes motor vehicle title and registration applications, reviews fee checks and assures necessary attachments are present; accepts cash or checks for fees and prepares for final processing; performs manual or automated sticker sales as required.
  • Performs other duties as required or assigned.

    • Education and Experience :

  • Requires knowledge, skill and mental development equivalent to completion of eight years elementary school and two years of general office experience preferably including one year in a driver or motor vehicle facility and operation of keyboard equipment.

    • Knowledge, Skills and Abilities :

  • Requires working knowledge of business English, spelling and commercial arithmetic.
  • Requires working knowledge of office methods, practices and procedures.
  • Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver’s license and the processing of various motor vehicle forms.
  • Requires elementary knowledge of basic bookkeeping procedures and techniques.
  • Requires ability to maintain records of some complexity.
  • Requires ability to deal tactfully with the general public and to maintain satisfactory working relationships with other employees.
  • Requires ability to communicate both orally and in writing.
  • Requires ability to operate in an independent manner within defined procedures.
  • Requires possession of a valid Illinois driver’s license.
  • Requires ability to lift / carry 0-25 lbs. and travel to other facilities and / or mobile locations to perform assigned duties.

    • Application Process :

  • Please visit  https : / / ilsos.applytojob.gov / apply  to apply by completing the online application; you may also upload a resume or other attachments as needed .
  • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
  • Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).   Equal Employment Opportunity Employer.
  • Applicants must be lawfully authorized to work in the United States.
  • Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. ​ Powered by JazzHR
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    Service Representative • Silvis, IL, US

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