Talent.com
Client Service Agent

Client Service Agent

Berry Law FirmLincoln, NE, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Salary : About Us

Berry Law is on a mission to protect the constitutional rights of Americans and help Veterans get the benefits they deserve. With over 240 years of combined legal experience, our award-winning attorneys represent clients in all 50 states. Weve won thousands of cases and secured hundreds of millions of dollars for Veterans and their families.

About the Role

We are looking for a compassionate and customer-obsessed individual to join our Sales Team. As a Client Experience Agent, youll be the first point of contact for Veterans and their families seeking help. Your role is critical in providing a welcoming, empathetic, and solution-oriented experience that reflects Berry Laws commitment to delivering best-in-class service.

This position is Saturday through Wednesday 8 : 00 a.m. - 5 : 00 p.m.

What You'll Do

  • Engage with potential clients via inbound and outbound phone calls, text, and email with professionalism and empathy
  • Listen actively to client concerns and build rapport.
  • Help clients understand how Berry Law can support themdelivering clarity, reassurance, and trust at every touchpoint.
  • Maintain accurate records and client notes in our CRM to ensure continuity and a seamless experience.
  • Collaborate closely with teammates to elevate the client journey and deliver white-glove service.
  • Consistently meet or exceed team goals related to service quality, responsiveness, and conversions.

What We're Looking For

  • A background in sales, customer service, or a fast-paced competitive field (sports, academics, or work experience)
  • A positive, coachable attitude and a hunger to learn and grow
  • Strong communication skillsboth verbal and writtenwith a high emotional intelligence
  • Ability to adapt quickly, problem-solve in real time, and remain calm under pressure
  • A naturally curious mindset and drive to ask meaningful questions
  • Self-starter who thrives in both team and independent environments
  • Preferred : Military member, Veteran, or family member of someone who has served

    • Why Join Us?

  • Personalized onboarding, ongoing coaching, and mentorship
  • Weekly, monthly, and annual recognition programs
  • Financial incentives, bonus structures, and growth opportunities
  • Award-winning culture committed to excellence and mission
  • Recognized by Inc. Magazine, Law Firm 500, Department of Labor, and more

    • Training provided | Remote work available after training.

    Make an impact every day. Join us in honoring service with service. Apply today and be the voice that starts a journey toward justice for those who served.

    serp_jobs.job_alerts.create_a_job

    Client Service • Lincoln, NE, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Bilingual Customer Service Agent (P&C License)

    Bilingual Customer Service Agent (P&C License)

    VirtualVocationsLincoln, Nebraska, United States
    serp_jobs.job_card.full_time
    A company is looking for a Bilingual Customer Service Representative (Licensed P&C Agent).Key Responsibilities Resolve customer concerns and escalate issues as necessary Efficiently convey infor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    FINRA Licensed Premier Service Associate

    FINRA Licensed Premier Service Associate

    VirtualVocationsLincoln, Nebraska, United States
    serp_jobs.job_card.full_time
    A company is looking for a Premier Service Associate to support clients with their investment needs remotely.Key Responsibilities Service new and existing client needs via inbound calls Engage c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Texas Client Partner

    Texas Client Partner

    VirtualVocationsLincoln, Nebraska, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Partner in Texas.Key Responsibilities Develop and maintain client relationships to drive business growth Identify and pursue new business opportunities within t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Patient Scheduling Agent

    Patient Scheduling Agent

    VirtualVocationsLincoln, Nebraska, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Appointment Scheduling Specialist (U.Key Responsibilities Schedule patient appointments by phone using approved scripts and confirm details Meet daily KPIs for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Client Representative - Business Insurance

    Client Representative - Business Insurance

    Marsh McLennanLincoln, NE, US
    serp_jobs.job_card.full_time
    Client Representative Business Insurance.Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people. More than 9,000 of the industry...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Business Process Specialist, Private Client Services

    Business Process Specialist, Private Client Services

    Marsh LLCLincoln, NE, United States
    serp_jobs.job_card.permanent
    Award-winning, inclusive, Top Workplace culture doesn’t happen overnight.It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Acct Representative-Self Pay

    Patient Acct Representative-Self Pay

    BEATRICE COMMUNITY HOSPITAL & HEALTH CENTERBeatrice, NE, US
    serp_jobs.job_card.full_time
    Performs functions necessary to complete the collection of accounts within self pay, self pay after insurance, and bad debt payor classes. High School Diploma or equivalent.Full-Time; Monday-Friday,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Loan Administrator

    Loan Administrator

    Farmers & Merchants BankMilford, NE, US
    serp_jobs.job_card.full_time
    Farmers & Merchants Bank is a family owned, chartered institution with office locations in 12 communities in Nebraska, and about 100 employees. We have everything the bigger banks have - the new...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Services Manager

    Client Services Manager

    VirtualVocationsLincoln, Nebraska, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Services Lead to provide nationwide title, closing, settlement, and appraisal solutions for mortgage lenders. Key Responsibilities Support real estate transaction...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Desk Agent II

    Service Desk Agent II

    ASM Research, An Accenture Federal Services CompanyLincoln, NE, United States
    serp_jobs.job_card.full_time
    Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Account Executive - Remote

    Sales Account Executive - Remote

    Riverside PaymentsSeward, Nebraska, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Job Summary Riverside Payments is one of the largest and fastest growing merchant services companies in the nation.We give businesses the ability to accept debit and credit cards as a form of payme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Customer Service Agent

    Remote Customer Service Agent

    VirtualVocationsLincoln, Nebraska, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Agent to assist customers with inquiries and problem resolution while maintaining brand standards. Key Responsibilities Answer customer questions and as...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Service Agent

    Guest Service Agent

    Drury HotelsLincoln, NE, US
    serp_jobs.job_card.full_time
    Getting a job is just the beginning.Finding a place where you belong is what truly matters.Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Services Account Director

    Client Services Account Director

    VirtualVocationsLincoln, Nebraska, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Services Account Director to deliver exceptional service to clients and drive revenue growth. Key Responsibilities : Identify opportunities for revenue growth and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Mortgage Collections Agent

    Mortgage Collections Agent

    VirtualVocationsLincoln, Nebraska, United States
    serp_jobs.job_card.full_time
    A company is looking for a Mortgage Servicing Collections Agent to manage early-stage delinquent loans and assist customers with repayment solutions. Key Responsibilities Handle inbound and outbou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Seasonal Technical Support Agent

    Seasonal Technical Support Agent

    VirtualVocationsLincoln, Nebraska, United States
    serp_jobs.job_card.full_time
    A company is looking for a Seasonal Tech Support (Call Center) professional.Key Responsibilities Provide responsive, professional support via phone, email, and live chat for payroll and tax softw...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Relations Specialist

    Client Relations Specialist

    VirtualVocationsLincoln, Nebraska, United States
    serp_jobs.job_card.full_time
    A company is looking for a Relations Specialist II.Key Responsibilities Respond to and resolve client cases with accuracy and urgency, meeting defined service level agreements (SLAs) Log and man...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Client Advisor

    Senior Client Advisor

    VirtualVocationsLincoln, Nebraska, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Client Advisor to develop trusted relationships with Premium, Private, and Enterprise clients. Key Responsibilities Onboard members through live, video-based one-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30