Client Champion | Trainer

Travefy is an industry-leading platform for crafting unforgettable travel experiences.

At Travefy , we're not just growing fastwe're reshaping how leisure travel is sold and experienced. As the leading platform for travel advisors, we're trusted by over 30,000 travel brands, and millions of travelers around the world. Our users love us for our simplicity, powerful toolset, and world-class support.

With a new generation of travel advisors entering the industry, our opportunity to shape the future of leisure travel has never been greater. Join us in building the tools that power an industry.

About the Role

Client Champion - Trainers at Travefy are an integral part of our commitment to the success of our users and embody our philosophy that support is a feature. Client Champion - Trainers provide a full stack of 1 on 1 training sessions including 20 minute training sessions, domain masking trainings, and Premium Onboarding sessions.

As a lean team, Trainers at Travefy are never a cog in the machine and always own their own work streams, with ample opportunities for learning, development and most importantly – impact.

What You'll Own

• Providing world-class support to potential and existing customers via Zoom and phone to ensure they have the best possible Travefy experience
• Proving personal training sessions for users as well as leading group webinars
• Write FAQs, create videos, or other documentation to help users help themselves when using Travefy
• Collect user feedback, bugs, or other issues to share with the product team
• Schedule is based in Central time zone; 8 am to 5 pm

Who You Are

Must-Haves

Nice-to-Haves

Benefits

Plus team and quarterly Target KPI bonuses

We are open to remote candidates in all continental US states except California.

At this time, we're not considering applicants who need immigration sponsorship (additional work authorization or permanent work authorization), now or in the future, to work in the United States.

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