Job Title
To manage and provide leadership to the Property and Casualty Claims Department. To provide efficient and effective administration of claims handled on behalf of client companies.
Responsibilities
Assign and manage claims on behalf of client companies.
Hire, train, manage and maintain qualified staff.
Develop and maintain work, service and claim handling standards for technical and support staff.
Provide loss reporting to reinsurers, excess carriers and clients.
Interact, assist and communicate with client personnel, the general public and internal departments to improve communication and service compatibilities in an effort to maintain and enhance Berkley Risk Administrators' reputation.
Assist in developing and maintaining claim / legal resources to include legal counsel, adjusters and expert witnesses.
Maintain and keep staff apprised of current information with respect to legislation, case law and industry developments / program developments.
Conduct claim audits of adjusters' work product and monitor accuracy of loss data.
Ability to work with independent auditors.
May assist in sales / marketing functions.
May assist in claim service contract development to include service pricing and billing.
Assist in the development of claim management policy and philosophy.
Assist in the development and utilization of claim information systems.
Occasional travel, possibly out of town or overnight.
Will immediately report all harassing or inappropriate behavior to Human Resources.
May perform other functions as assigned.
Qualifications
Minimum 5 years claim technical experience.
Minimum 3 years supervisory experience.
Comprehensive knowledge of insurance and legal systems.
Strong analytic skills and decision-making ability.
Strong verbal and written communication and customer service skills.
Must maintain a valid driver's license and carry vehicle insurance coverage.
Education
College degree or equivalent experience in insurance, insurance law terminology and customer service.
Additional Company Details
The Company is an equal employment opportunity employer. We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including : Base Salary Range : $90k-$130k. Benefits include Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Additional Requirements
Travel : May be required.
Sponsorship Details
Sponsorship not Offered for this Role.
Claim Manager • Saint Paul, MN, US