Mortgage Loan Consultant
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Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales One Bank objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.
The essential duties and responsibilities include : working with sales leadership and assigned Senior Loan Originator to develop both internal and external referral contacts; working with sales leadership and assigned Senior Loan Originator to learn and master all aspects and components of the mortgage loan originator position; maintaining knowledge of Fifth Third Mortgage Company's policies and procedures, available loan products, processing procedures, and underwriting and general departmental guidelines; taking applications by completing URLA on laptop; utilizing available technology and support for communication and access of daily rates, applicant credit reports, origination of loan files and uploading of files to operations; collecting appropriate documentation from applicant(s) and delivering loan package in the time frames set by management; working with sales leadership and assigned Senior Loan Originator to manage pipeline for all originated loans through closing; communicating appropriately and timely with branches and / or applicants providing updates and status reports; maintaining high levels of customer service while managing each applicant's and Fifth Third expectations; attending and participating in all Mortgage and Consumer Lending sales meetings, calls and training as required by management; collecting application fees on loan applications per policy; participating in One Bank making appropriate referrals to other lines of business.
Minimum knowledge and skills required include : high school diploma or equivalent mandatory, four-year college degree preferred; demonstrated organizational skills; strong written and verbal communications skills; demonstrated teamwork and customer service skills; ability to maintain an intense optimism and focus on achieving goals even under adversity; proven computer skills; basic sales technique skills; strong desire to excel in a competitive environment. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site provides the MU4R questions and registration required for employment in this position.
Mortgage Loan Mortgage • Cleveland, OH, US