Patient Care Coordinator (LAKE SUCCESS)

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.

Optum Allergy and Immunology has an immediate opening for a friendly, patient focused and detailed orientedSenior Patient Care Coordinator to join our team. The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Schedule : Monday through Friday a 37.5-hour work week, between the hours of 9 : 00 am to 7 : 00 pm, at least two late nights per week. The schedule will be determined by the supervisor upon hire.

Location : 1 Dakota Drive, Suite 312 Lake Success, NY 11042

Primary Responsibilities :

• Greets patients, family members and guests with a friendly smile
• Obtain accurate and updated patient information, such as name, address, insurance information
• Perform insurance verification on the date of service
• Scheduling appointments and procedures in an organized and efficient manner
• Check in\out patients
• Perform referral documentation promptly
• Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
• Work cohesively with fellow employees to achieve specific team goals
• Comfortable working in high pace environment
• Assists patients with signing in and completing registration
• Verifies insurance eligibility and benefit information; informs patients of insurance benefits

Collects co-payments and patient balances< / span