Quality Assurance Specialist (FL License)

A company is looking for a Quality Assurance Specialist.

Key Responsibilities

Evaluates and audits calls for compliance and quality assurance

Scores each call based on compliance criteria

Performs other related duties as assigned

Required Qualifications

High school diploma or equivalent

Associate degree in business or related field preferred

Quality assurance analyst / evaluator experience or a valid Life, Health and Annuity License (215) preferred

Exposure to Medicare and other insurance products preferred

Bilingual speaking skills (English and Spanish) preferred