Senior Support Engineer

Genetics & IVF Institute, Inc., founded in 1984, was the first outpatient IVF center in the United States. Since then, we have grown into an international family of companies providing compassionate and comprehensive reproductive technology services and products to patients and physicians worldwide.

GIVF is seeking a dynamic and experienced full-time Senior support engineer to join our team at our headquarters in Fairfax, VA.

Responsibilities include :

• Monitor and respond to hardware and software issues using a variety of testing tools and techniques.
• Install and configure application software and related hardware (desktops, servers, and peripherals such as printers, scanners, drives, monitors, and video conferencing hardware).
• Provide software and system troubleshooting, support, and root cause analysis.
• Deliver technical support and training to end-users.
• Maintain current knowledge of relevant technology as assigned.
• Support phone systems, networking equipment, and email security configurations.
• Participate in and lead additional IT projects as needed.

Position Requirements :

Additional information :

GIVF provides competitive compensation and generous benefits to our employees, including :

To apply, kindly email your resume, cover letter to jobs@givf.com and refer to Senior Support in the subject line. EOE / M / F / D / V