KYC Operations Lead Analyst - C13 - (Hybrid)

Financial Crimes Lead

The Financial Crimes Global Policy Adherence & Engagement Team within the FCFP organization supports the delivery and ongoing direction of a comprehensive Financial Crimes Program in partnership with multiple functions such as Compliance, Operations, Technology, Risk, Audit, and multiple stakeholders at all levels of management. This team is responsible for fostering a culture of control and compliance, customer centricity and accountability while leading efforts to identify, anticipate and mitigate AML, Sanctions and Anti-Bribery regulatory, reputational, and operational risks.

The Financial Crimes Lead will support USPB Cards Financial Crime activities related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Sanctions / Screening, and Anti-Bribery & Corruption (AB&C). Scope of coverage includes CIP (Customer Information Program), KYC (Know Your Customer), AML, and screening (sanctions and non-sanctions), and Anti Bribery & Corruption.

This position serves as a partner to AML and Sanctions Compliance as well as Cards Business, Internal Audit, and operations teams.

Responsibilities :

• Dimension all Financial Crimes identified issues and work with Business Risk, Compliance, Operations and Technology teams to actively identify new and address AML / KYC and Sanctions policy gaps
• Support the impact assessment and implementation assessment for new and revised AML / KYC and Sanctions policies for Cards
• Manage execution of AML / BSA policy related Corrective Action Plans (CAP) which Includes managing CAP milestones and execution timelines
• Facilitate Root Cause Analysis (RCA) and GAP analysis exercises with multiple stakeholder groups to get resolution on remediation actions as well as operation incidents
• Collaborate with multiple compliance groups, business teams, technology, and infrastructure teams to identify the root cause and create action-plans for resolution Partner with the project group to get the project requests prioritized and delivered
• Manage action items for the issues management workstream by timely follow-up and coordination between multiple stakeholder groups to bring each project to closure
• Perform detailed analysis for complex recommendations to ensure appropriate risk / reward balance, including policy changes
• Champion efforts and act as Subject Matter Expert (SME) for Financial Crimes Policy Adherence Execution regarding policy and regulatory requirements, leading the business in developing sustainable solutions to meet policy requirements and risk mitigation.
• Communicate with impacted stakeholder groups and with compliance and facilitate meetings when new policies / standards are being developed for impact assessment.
• Independently manage deliverables and action item responses to all global and regional subcommittees for the KYC Policy team
• Contribute to USPB Cards Financial Crimes Strategy and Roadmap
• Contribute to design and execution of Horizontal Controls Assessment across the USPB Cards business and operations teams

Qualifications :

Education :

Operations - Services

Business KYC

Full time

Florence Kentucky United States

$107,120.00 - $160,680.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

For complementary skills, please see above and / or contact the recruiter.

Jul 28, 2025

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