Veterinary Director of Field Operations - Central Division

Overview

BluePearl Pet Hospital is seeking a driven , forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets.

Candidates are preferred to reside in the following : DFO Market : Minneapolis, Milwaukee, Northeast Wisconsin.

Responsibilities

• The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater.
• Responsible for the fiscal performance of assigned markets and translating organizational objectives into market-specific objectives to increase efficiency and effectiveness.
• The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence.
• Champion and represent the BluePearl mission and vision in all interactions.
• Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans.
• In partnership with the region's RVPs, monitor hospital KPIs and manage the execution of plans to achieve KPI performance objectives.
• Manage revenue targets of $100+ million.
• Assess the engagement level of associates; proactively influence and drive a positive hospital climate. Accountable for associate engagement and retention.
• Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement.
• Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensure a culture of self-development and contribute to a talent pipeline for future growth.
• In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions.
• Ensure standards for service quality, equipment, and Clinician productivity / performance are met and that cost-effective technology is used to maximize production. Ensure fixed assets are preserved. Initiate recommendations for purchases of new equipment and improvements.
• Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensure direct reports adhere to company policies.
• Maintain current knowledge of information technology as relates to hospital operations.
• Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets.
• Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influence hospitals to shape adoption and ensure effectiveness of resolutions.
• Other job duties as assigned

Competencies

Working Conditions

Why BluePearl?

We value your health and well-being as an associate by providing you with the following :

Equal Opportunity

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

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