Membership Associate - Cordova YMCA

Overview

Membership Associate - Cordova YMCA at YMCA of Memphis & the Mid-South. This part-time position delivers excellent service to members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility.

Responsibilities

• Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
• Interviews and / or tours prospective members; sells memberships.
• Builds relationships with members; helps members connect with one another and to the YMCA.
• Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
• Applies all YMCA policies dealing with member services.
• May hand out locker keys and towels; may monitor the locker rooms as required.
• Employee will accurately report work time via approved YMCA Clocking Method : Branch Kiosk, YMCA site phone, YMCA iPad, or timesheet.

Administrative Duties

Leadership Competencies

Qualifications, Knowledge, Skills & Abilities

Work Schedule

The part-time work schedules may vary per the Y's hours of operation. Most Y's are open 7 days a week : Mon – Fri 5 : 00 a.m. – 8 : 00 p.m.; Sat 8 : 00 a.m. – 6 : 00 p.m.; Sun 1 : 00 p.m. – 6 : 00 p.m.

Work Environment And Physical Demands

The YMCA of Memphis & the Mid-South aims to provide quality and safe youth programs for all. We are committed to preventing child abuse; all allegations or suspicions are taken seriously and will be reported to the State for investigation with full cooperation from the YMCA of Memphis & the Mid-South.

Compensation

Salary : $10.00-$12.00 per hour

How to Apply

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