Insurance Customer Service Rep

Job Description

Job Description

Founded in 1879, McNair & Associates is one of the oldest and most respected insurance agencies in the state. As a small business that values its employees and customers, we operate with a strong foundation of integrity, care, and a commitment to doing the right thing. We take pride in individualized training, offering opportunities for growth, and providing competitive wages to ensure our team feels valued and empowered. Our agency fosters a healthy work environment, led by a knowledgeable and supportive leadership team, ensuring job security and career progression for those who seek it.

We are looking for a dedicated and detail-oriented Insurance Customer Service Representative to join our team. This role requires strong organizational skills, excellent communication abilities, and a commitment to providing top-tier service to our clients. You will be responsible for quoting, issuing new business, and amending policies while ensuring a seamless experience for our customers. If you thrive in a collaborative, growth-focused environment and are eager to build a long-term career in insurance, we encourage you to apply today!

Benefits

Paid Time Off (PTO)

Health Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

Responsibilities

• Collect, process, and distribute client information accurately and efficiently
• Manage email and phone correspondence with clients and insurance companies
• Learn and adhere to insurance company procedures to ensure policy compliance
• Input, process, and organize company information to support producers
• Assist clients with policy amendments, quotes, and issuing new business

Requirements