Patient Service Representative

Join Us At Mercy

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Patient Service Representative (PSR)

Overview : The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Qualifications :

• Education : High school diploma or equivalent.
• Skills, Knowledge and Abilities :

Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members.

Physical Requirements : Position requires the ability to push, pull, and / or lift 50 lbs. occasionally. Position requires standing and walking during each shift. Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Preferred Experience : One year of applicable medical office experience.

We Offer Great Benefits : Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care. At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all. What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply. EEO / AA / Minorities / Females / Disabled / Veterans