Group Director, Client Partnerships

Description

The Group Director, Client Success, Americas has a high-impact leadership role with ultimate responsibility for the retention, growth, and success of a significant client portfolio valued at $8-10M in revenue across the Americas region. As a key member of the Managing Director, Americas Leadership Team, this role combines hands-on management of important, complex, key client relationships with strategic leadership of an integrated team of Client Partners and Client Success Delivery professionals working collaboratively across the same accounts.

This position serves as the primary custodian of client relationships within the portfolio, ensuring exceptional service delivery while identifying and executing opportunities for portfolio expansion.

Key Responsibilities

Americas Team Leadership :

• Serve as a key member of the Managing Director, Americas Leadership Team, driving strategic planning, business growth initiatives, and operational excellence across the region
• Lead cross-functional strategic projects that impact client success, revenue growth, and market expansion, as needed
• Provide strategic input on market positioning, competitive strategy, and service innovation based on deep client insights and portfolio performance
• Champion client-centric approaches in all leadership discussions and business decisions
• Contribute to knowledge sharing initiatives that benefit the broader organization
• Represent Ebiquity at industry events and conferences, building brand recognition and thought leadership in key markets

Portfolio Leadership and Accountability :

Strategic Client Relationship Management :

Integrated Team Leadership :

Talent Development and Retention :

Client Delivery Partnership :

Skills, Knowledge and Expertise

Benefits

We are a global fast-growing company which offers a variety of opportunities for you to develop your skill set and career. In exchange for your contribution, we can offer you :

Ebiquity aims to create a workplace that is open and supportive, and free of discrimination and prejudice. We want the best talent available, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability or age.

About Ebiquity : Creating a Better Media World, Together.

Ebiquity is the world leader in media investment analysis.

We harness the power of data to provide independent, fact-based advice, enabling brand owners to perfect media investment decisions and improve business outcomes.

We are a data-driven solutions company helping brand owners drive efficiency and effectiveness from their media spend, eliminating wastage and creating value. We provide analysis and solutions through five Service lines :

More than 500 media specialists operate from our 18 offices across 16 countries, covering 80% of the global advertising market and that’s why we want the best talent available, regardless of race, religion, gender, gender reassignment, sexual orientation, marital status, pregnancy, disability or age.

Our Core Values

Collaboration - The foundation on which we build our business, and we put people first, whether they are clients or colleagues

Creativity - We are consistently looking for new ways of doing things and new ways of thinking

Clarity - We prioritise clarity for our clients and colleagues in the way we work, leading with transparency

Courage - We have an unshakeable belief in what we are capable of together as a team.