Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned College Success Coordinator to support our College Success Office.
The College Success Coordinator will bring a passion for the mission of Harlem Children’s Zone : break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.
The College Success Coordinator will join the College Success Office team that provides student outreach, academic support and guidance, financial aid advisement, college transfer assistance, summer and winter internship opportunities, and community building efforts within our program. The ideal candidate will have the ability to create a supportive environment and can easily build rapport and professional relationships with students, staff, parents, and the college community, while maintaining systems to improve retention and graduation outcomes.
For more information, check out Want to Work at Harlem Children’s Zone? Here’s 7 Things You Need to Know .
Requirements
- Master’s degree preferred in higher education, counseling, student administration, guidance, social work, or related area
- At least 2+ years of experience in providing direct services in an educational, social service, or non-profit environment, providing mentoring, coaching, academic advising, personal, and / or career guidance and advice
Who you are
Knowledge of higher education, financial aid, student development theories, engagement, and high-impact best practices in higher educationExcellent oral, written, and interpersonal communication skills, including the ability to complete tasks accurately and in a timely mannerDemonstrated experience working with low-income, first-generation students, and adultsStrong organizational skills and the ability to work independentlyProficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and OutlookWhat you’ll do
Manage and track all college students in the College Success Office using the appreciative advising model, focusing on college transition / persistence / completion, vocational programs, and career readinessMaintain frequent and regular contact with students and Counselors to monitor progress and to troubleshoot academic, financial, and socio-emotional issuesProvide bi-weekly supervision with College CounselorsCreate and maintain professional development plans for each College Counselor to provide quality services to college studentsMonitor and track overall retention, persistence, on-track, and graduation goals to ensure College Counselors are working towards and meeting goalsConduct data quality control and assurance check-ins every month to ensure the data required is complete and accuratePartner with the fellow Lead Counselor, Specialists, Assistant Director, and Program Director to execute academic and social programsLead teams in the collecting and recording of college data for 100% of caseload, including but not limited to transcripts, bills & schedules, financial aid : FAFSA, TAP, Pell, graduate confirmation, etc.Provide support to counselors around frequent and regular contact with students to monitor progress and to troubleshoot academic, financial, and socio-emotional issuesUtilize stakeholders within the community, organization, and families to ensure participants know that they are supported (may require home visits if deemed necessary)Attend 3-5 school visits per semester for high-risk students and schools that have a high number of participants to meet with the Administration (will require travel)Ensure that all students are placed on caseloadsCollaborate to transition and onboard team members as neededPartner with counselors to ensure that college graduation is happening within 6 years or less of initial matriculation to collegePartner with the Assistant Director to create student seminars and events for participantsPartner with the Assistant Director to identify professional development training for College Counselors to ensure best practices in student engagement, career exposure, retention, persistence, graduation, and overall higher educationCollect and monitor student information and enrollmentPerform additional duties and assist with special projects as assignedSchedule
Monday - Friday, 9 AM - 5 PM, flexibility requiredSome weekends and evenings, depending on site needs and events12 MonthsBenefits
As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth.
Our exceptional full-time benefits include :
Highly competitive base salariesPaid time offEmployee referral bonusCareer advancementNo-cost health insuranceLife InsuranceShort-and long-term disabilityAdditional voluntary benefitsWellness discountsCommuter benefitsFinancial wellness perksAdditional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)The salary range for this position is $70,000 to $80,000 per year. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children’s Zone is an EOE.