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Customer Service Representative (CSR)
APEX Plumbing Solutions, Inc.Danville, KY, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.temporary
job_description.job_card.job_descriptionAnswering customer inquiries and resolving issues promptly and professionally Scheduling service appointments and coordinating with the dispatch team Maintaining accurate customer records and service history Processing payments and handling billing inquiries Assisting with follow-up on collections and past-due accounts Supporting the team with general administrative tasks as needed 2+ years of customer service experience Strong communication skills, both verbal and written Ability to handle sensitive situations with professionalism and tact Organizational skills and attention to detail Familiarity with QuickBooks or similar software Proficiency in Microsoft Office (Word, Excel) Ability to multitask in a fast-paced environment
Job Description
Job Description
Salary : $12-$20 per hour
Why work for us?
Apex Trade Solutions has been proudly serving our residential and commercial clients since 2008. We provide exceptional plumbing, heating, cooling and electrical services and invest heavily in training our team to be the best in the business. We believe that excellent customer service comes from a satisfied and well-supported team. If you're looking for a stable, long-term position where your contributions are valued, we'd love to hear from you! Visit our website to learn more : apexplumbingky.com
What we offer :
- Medical, Dental, and Vision insurance
- Long-term and short-term disability insurance
- Life insurance
- 5 days paid vacation
- 7 paid holidays
- 401k with 3% company match (option for partial match up to 5%)
- Career advancement opportunities
- Referral program
Pay Range : $12 / hr to $20 / hr, depending on experience
Hours : Monday through Friday, 7 : 00 AM to 5 : 00 PM (7 day on call mandatory)
Duties / Responsibilities :
Required Skills / Abilities :
Candidates will be required to pass a background check and drug test upon receiving a conditional offer of employment.
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Customer Service Representative Csr • Danville, KY, US
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