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Apptad - EPIC MyChart Development SME
Apptad - EPIC MyChart Development SMEApptad Inc • Dallas, TX, United States
Apptad - EPIC MyChart Development SME

Apptad - EPIC MyChart Development SME

Apptad Inc • Dallas, TX, United States
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Role- EPIC MyChart Development SME

Location - Dallas, Texas(onsite)

Please find below the key responsibilities and qualification requirements.

Key Responsibilities

  • System Administration : Manage and maintain Epic Client Systems, ensuring optimal performance, security, and reliability.
  • MyChart Development : Design, develop, and customize MyChart web applications to meet organizational and patient needs, including patient portal enhancements and user interface improvements.
  • Support and Troubleshooting : Provide Tier 2 / 3 support for MyChart-related issues, resolving technical problems and ensuring seamless user experiences for patients and providers.
  • Integration : Collaborate with cross-functional teams to integrate MyChart with other Epic modules and third-party systems, ensuring interoperability and data consistency.
  • Configuration and Optimization : Configure MyChart features, including patient messaging, appointment scheduling, and telehealth capabilities, to align with organizational goals.
  • Training and Documentation : Develop training materials and provide guidance to end-users, including clinicians and administrative staff, on MyChart functionality.
  • Compliance and Security : Ensure MyChart and Epic systems comply with HIPAA regulations and other healthcare standards, implementing robust security measures.
  • Project Management : Lead or contribute to MyChart-related projects, including upgrades, new feature rollouts, and system enhancements.

Qualifications

  • Education : Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field.
  • Experience :

    • Minimum of 5 years of experience as an Epic ECSA or similar role.

  • Strong expertise in MyChart web development, customization, and support.
  • Proven experience with Epic system administration, including configuration, maintenance, and troubleshooting.
  • Familiarity with Epic modules such as Ambulatory, Inpatient, or Cadence is a plus.
  • Certifications :

    • Epic ECSA certification required.

  • Epic MyChart certification strongly preferred.
  • Technical Skills :

    • Proficiency in web development technologies (e.g., HTML, CSS, JavaScript) for MyChart customization.

  • Experience with Epic's Interconnect and Web Services for integration.
  • Knowledge of database management (e.g., SQL, Cache) and system interoperability standards (e.g., HL7, FHIR).
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    Development • Dallas, TX, United States

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