Divisional, Chief Information Officer- Commercial Technology
M&T BankBuffalo, NY, USjob_description.job_card.variable_hours_ago
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job_description.job_card.job_descriptionCommercial Lending : Servicing Modernization Reimagining the loan servicing experience for customers and employees. Loan Documentation Engine Upgrade Enhancing automation and accuracy in documentation workflows. Sales Enablement RFPs Evaluating replacements for tools like Seismic to improve sales content delivery. Salesforce Optimization Driving adoption and maximizing CRM capabilities across the division. Commercial Servicing : Servicing Modernization Replacing legacy accounting and collateral systems to enable straight-through processing. Equipment Finance Modernization Upgrading and consolidating core leasing systems, organizational structures, and processes. Commercial Treasury : CPLS Modernization Overhauling positive pay, onboarding, commercial card rebates, and pricing tools. Treasury Center Enhancements Expanding capabilities to support evolving client needs. Digital Account Opening for Commercial Integrating platforms like Dash and ServiceNow to streamline onboarding. Oversee financial performance, compliance, risk management, and talent development for your teams. Ensure your division operates efficiently, ethically, and in alignment with regulatory standards. Stay ahead of industry trends and emerging technologies. Champion large-scale transformation initiatives and introduce cutting-edge solutions that enhance customer experience and operational agility. Manage strategic vendor relationships and lead product evaluations to ensure optimal technology investments. Deliver high-quality outcomes within budget and resource constraints. Lead a large, diverse team of technologists across multiple locations. Foster a culture of innovation, accountability, and continuous improvement. Design and maintain robust internal controls. Proactively identify and escalate risk-related issues, ensuring your division aligns with the Bank's risk appetite and regulatory expectations. Promote an inclusive environment that reflects the values and brand of M&T Bank. Lead by example and cultivate a workplace where diverse perspectives are valued. Minimum of Associates' degree and 15 years' proven and progressive technology, management and / or large program leadership experience, or in lieu of a degree, a combined minimum of 17 years' higher education and / or work experience, including a minimum of 15 years' technology, management and / or large program leadership experience. Minimum of 6 years' managerial experience. Strategic thinker with a deep understanding of Commercial Banking operations and terminology. Prior experience working on multiple projects of a complex nature. Proven track record of leading enterprise transformation, and change initiatives. Complete understanding of the system development life cycle. Prior experience encouraging team work and serving as role model when leading and directing others. Experience understanding technical, business and operational impacts of a project or problem. Experience leading large numbers of employees (200+) on multiple teams often in different geographic locations and time zones. Expertise in presenting to senior management. Master's degree. Understanding of applications supported with an advanced knowledge of interfacing / integrated applications. Experience with skills, application(s) and functions of the technology area of ownership. Ability to articulate and explain the Bank's business plan and strategic objectives with the ability to shape direction. Mastered knowledge and focus of the entire system and support projects outside of normal BAU (business as usual). Understanding of business(es) supported and its' terminology. Excellent problem-solving skills to assist in issue resolution.
Commercial Technology Executive
M&T Bank is at a pivotal moment of growth and transformationand we're looking for a visionary technology executive to lead our Commercial Technology division. As a "Goldilocks" bank, we offer the best of both worlds : the agility and entrepreneurial spirit of a mid-sized institution, combined with the stability and sophistication of a Tier 2 bank. With a strong capital foundation and a growing national footprint, we're poised for continued expansion, innovation, and acquisition.
In this role, you'll oversee a $150M technology budget and lead a team of approximately 300 employees and contractors, driving the technology strategy for our Commercial Banking business. You'll be at the helm of once-in-a-generation transformation programs that will redefine how we serve our clients and operate internally.
Relocation to Buffalo, NY is required as this is a hybrid role.
Primary Responsibilities :
Lead Strategic Technology Vision :
- Define and execute the roadmap for Commercial Banking technology, aligning with enterprise goals and delivering scalable, client-centric solutions.
Spearhead a portfolio of transformative programs, including :
Own Operational Excellence :
Drive Innovation & Change :
Vendor & Product Leadership :
Inspire and Empower Teams :
Risk & Compliance Stewardship :
Champion Culture & Belonging :
Education and Experience Required :
Education and Experience Preferred :
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $157,495.91 - $292,492.42 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location : Buffalo, New York, United States of America
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Chief Technology Officer • Buffalo, NY, US
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