Job Overview :
The Call Center Agent plays a critical role in delivering a premier Marvin experience by serving as a central point of contact for customers across all 50 states. This position supports a high-volume, fast-paced environment, coordinating with internal teams and external customers to ensure efficient delivery service and exceptional customer satisfaction.
Highlights of your role :
Answer, identify, and appropriately redirect incoming calls from the Support Services Call Center.
Review and forward customer inquiries submitted via the website.
Maintain accurate phone logs and update the call center databas
Call Center Agent • Des Moines, IA, US