Legal Intake Specialist

Job Description

Job Description

LEGAL INTAKE SPECIALIST - IN-HOUSE (FASTING GROWING LAW FIRM)

Position Summary :

The intake specialist gathers information from potential clients by phone, website, text, and email. The successful candidate will possess excellent verbal communication skills, as this position requires answering and making phone calls as the primary function. Attention to detail, reliability, and a compassionate approach is a must.

The intake specialist is the face of the law firm. So your position and role are the most important at the firm. Without you, the firm will not be able to move forward with helping potential clients resolve their family law issues. As the intake specialist, you are responsible for the intake of information including communication with the case manager at the firm. You will be responsible for properly scheduling clients on the firm’s calendar and sending each client payment links for their consultation fee.

Are you looking for a fast-paced, growing law firm? Are you looking for a position where every day presents an opportunity to sell the firm to potential clients? Do you like talking to clients and helping potential clients? If so, you are the person the firm is looking for - SUBMIT YOUR RESUME NOW !

Schedule :

• Monday - Friday 8 : 00 am - 4 : 30 pm

Benefits :

Key Performance Indicators / Bonuses

Health insurance

Eye Insurance

Paid time off

Salary / Hourly :

$14 - $17

Compensation : $14 - $16 hourly

Responsibilities :

Essential Functions and Responsibilities :

Sales

Intake and Scheduling

Monitoring the firm’s calendar

Weekly review of the firm’s calendar

Other duties as assigned or when necessary to maintain efficient operations of the department and the Company as a whole

Friendly demeanor

Experience with a Law Ruler, but not a must. We will train on the job

Qualifications : Experience :

Customer Service and Sales : 1 year (preferred)

Team Player

Answering the Front Door

Answering the Phone

Scheduling Consultations

Sales

Intake and Scheduling

Monitoring the firm’s calendar

Friendly and willing to assist with other office tasks

Scanning

Faxing

Reviewing Attorney Deidra Haynes' emails

Setting up and sending out Zoom links

Participating in meetings

Detail Oriented

Previous legal experience is NOT required, but experience in SALES would be beneficial to your position. The firm is looking for an individual with a strong desire to help clients and a willingness to go the extra mile to succeed. We are looking for a person who is comfortable using computers and technology in a fast-paced environment.

If you are bi-lingual this would be an added plus due to the firm transition into personal injury cases starting on January 1, 2024, with a focus on helping the Hispanic community.

About Company

This dynamic team is dedicated to fostering an environment of top performers who are driven to reach new heights. This is not your average law office!

At The Law Office of Deidra N. Haynes, we provide “A Voice for the Voiceless” as we help clients with caring and compassionate legal representation during their legal battles.