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Donor Engagement Associate
Donor Engagement AssociateLos Angeles LGBT Center • Los Angeles, CA, US
Donor Engagement Associate

Donor Engagement Associate

Los Angeles LGBT Center • Los Angeles, CA, US
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Job Description

Job Description

Program : Membership

Department : Development

Reports to : Director, Donor Engagement & Communications

Category : 100% Full-Time

FLSA Status : Exempt

Probation : 180 Days

CENTER'S MISSION : Building a world where LGBT people thrive as healthy, equal, and complete members of society.

DEPARTMENT SUMMARY : The Center’s Development department is responsible for the fundraising to support the Center’s many programs and services that are not financially supported by government grants. The department raises nearly $20 million through individual gifts, private foundation grants, and estate and legacy gifts, as well as several fundraising events which include major events, such as the Center Gala.

JOB SUMMARY : The Donor Engagement Associate will have primary responsibility for the Center Advocates giving program—identifying, cultivating, soliciting / upgrading, and stewarding monthly donors. Additionally, this position will develop and implement a comprehensive stewardship program for the Center’s cultural arts initiatives and relaunch the young professional’s donor group.

ESSENTIAL FUNCTIONS

Donor Cultivation & Stewardship

  • Manage the identification, cultivation, solicitation, and retention of Center Advocates donors, ensuring timely follow-up and personalized engagement for a tiered portfolio of donors
  • Build a scalable stewardship system that automates outreach for the majority of Center Advocates while maintaining high-touch engagement for top-tier donors
  • Develop and execute strategies to increase the number of Center Advocates donors and inspire annual increases in giving levels
  • Represent the Center at donor-related events and serve as a passionate advocate for the organization’s mission

Program Development

  • Design and launch a comprehensive donor stewardship program for the Center’s cultural arts initiatives, creating meaningful opportunities for donor engagement and recognition
  • Relaunch the young professional’s donor group, developing programming, events, and communications to attract and retain emerging philanthropists
  • Support all other donor cultivation and solicitation events such as house receptions, site tours, Cultural Arts performances, volunteer activations, community events, and the annual Gala
  • Collaborate with the Development team to identify and engage prospects for Center Advocates and other giving levels
  • Campaign & Marketing Support

  • Support the Director of Donor Stewardship and Communications in building and executing direct mail and email fundraising campaigns
  • Work with the Marketing & Communications team and Director of Donor Engagement and Communications on creating marketing content and materials for fundraising efforts related to Center Advocates, Cultural Arts, and young professionals’ group.
  • Build fundraising emails in donor software for campaigns and other email fundraising opportunities as assigned
  • Data Management & Reporting

  • Maintain accurate and up-to-date donor records in the CRM system, tracking interactions, gifts, and stewardship activities
  • Analyze donor data to identify trends, evaluate the effectiveness of stewardship efforts, and inform future strategies
  • Manage analytical and statistical reports pertaining to membership, acquisition revenue and expenses, tracking the progress and cost-effectiveness of fundraising appeals
  • Prepare regular reports on progress toward fundraising goals and key performance indicators
  • QUALIFICATIONS

  • Experience working with the LGBTQ community and familiarity with issues of relevance to LGBTQ individuals
  • A passion for the Center’s work and its mission to make the world a better place for LGBTQ people
  • Three years’ experience in development or donor relations, or relevant experience in marketing, sales, etc.
  • Strong communication and interpersonal skills with a high level of attention to detail
  • Proven ability to work in a collaborative team environment
  • Demonstrated ability to balance personal outreach and relationship building with innovative, data-driven approaches to donor engagement
  • Creativity, strategic thinking, and a passion for advancing the mission of the Los Angeles LGBT Center
  • Available to work evenings and weekends as needed
  • Proficiency with Microsoft Office suite, Salesforce (or other CRM), email marketing, and social media platforms
  • Ability to lift up to 20 lbs.
  • Access to reliable transportation
  • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment
  • The hiring range for this position in Los Angeles, CA is $69,000 - $76,500 annually. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s experience. The full range of medical, financial, and / or other benefits may be provided as part of the compensation package, dependent on the position offered.

    The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical / physical / mental condition, pregnancy / childbirth and related medical condition, age, marital status, or veteran status.

    The Center has implemented a policy requiring all staff to be fully vaccinated against COVID-19 as a condition of employment, subject to applicable federal, state, and local laws. For more information, please contact jobs@lalgbtcenter.org.

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