Donor Relations Officer

Donor Relations Officer

At Claris Health, we believe that every individual is a story worth cherishing - a story of hope, resilience, and the chance for a brighter future. For nearly 50 years, we've stood beside individuals and families during some of the most vulnerable moments of their lives, offering not just medical care but meeting people where they are. We believe that every individual is worthy of love and deserving of whole-person care.

Growth at Claris isn't just something we aim for - it's what we do every day. Whether it's our state-of-the-art Inglewood facility, our mobile clinics bringing care directly to underserved communities, or our Reality Check program empowering thousands of students, we're breaking barriers to healthcare access.

At Claris, your ideas matter, your work is valued, and your impact is real.

Claris Health is seeking a mission-driven Donor Relations Officer who can build deep, lasting relationships with donors and lead transformative fundraising strategies. In this pivotal executive role, you won't just be securing fundsyou'll be designing the future of donor engagement for a cause centered on life, family, and hope in Los Angeles.

Overview : The Donor Relations Officer builds and strengthens relationships with individuals, families, and organizations whose generosity fuels our mission. This role is responsible for cultivating, soliciting, and stewarding donors, ensuring they feel connected, informed, and inspired by the impact of their giving. By serving as a trusted partner and storyteller, the Donor Relations Officer helps donors align their passions with strategic funding opportunities, while advancing the organization's long-term sustainability and vision.

Primary Responsibilities : Donor Stewardship & Communication Develop and implement stewardship plans for donors to ensure ongoing engagement and retention. Work with the Development Manager to prepare personalized thank-you letters, donor acknowledgments, and impact reports in collaboration with the marketing team. Coordinate donor recognition activities, including special mailings, holiday greetings, milestone acknowledgments (e.g., birthdays, anniversaries), and handwritten notes. Make follow-up and thank-you calls to donors, ensuring timely and authentic gratitude. Help organize and host donor events, individual meetings, virtual updates, and in-person tours.

Relationship Management & Engagement Cultivate new and existing donor relationships by assisting with introductions, follow-up, and meeting coordination. Collaborate with leadership and the development team to identify opportunities for deeper donor involvement (e.g., events, volunteering, campaign giving). Develop and execute donor segmentation strategies for tailored communication based on giving history, interests, and engagement level.

Database & Reporting Work with the Development Manager to maintain accurate and updated donor records in the CRM, ensuring gift entry, activity tracking, and contact information are current. Generate reports and mailing lists for stewardship, segmentation, and targeted campaigns. Track donor engagement metrics to inform future strategies and measure success.

Events & Campaign Support Plan and execute donor-focused events (virtual and in-person), such as appreciation gatherings or campaign receptions. Support capital campaign efforts through relationship management, donor updates, and involvement in committee coordination when needed.

Qualifications : Passion for the mission, vision, and values of Claris Health. Bachelor's degree or equivalent experience in nonprofit development, communications, or related field. 24 years of experience in donor relations, fundraising, or nonprofit development. Exceptional written and verbal communication skills. Strong organizational skills and attention to detail. Proficiency with donor databases (e.g. Salesforce, Bloomerang) and CRM systems is a plus. Experience managing donor pipelines and personalized stewardship strategies. Ability to work independently in a remote environment while staying connected to the team. Communicate proactively with the development team and leadership on progress and priorities.

What You'll Gain

• A leadership role where your vision and effort directly translate into impact for thousands of families.
• A hybrid work schedule that balances in-office, remote, and in-the-field engagement.
• Comprehensive benefits including medical, dental, vision, PTO, and CalSavers retirement plan.
• A passionate, purpose-driven team that believes in doing hard things with heart.

If you're ready to build something that lastsand lead a fundraising movement rooted in relationship, integrity, and innovationwe want to hear from you. Apply today.

Our team culture At Claris, the team's connections to each other run deep. Whether it's sharing a laugh in the break-room or rallying together during a crisis, we genuinely support each other - not because it's required, but because it's who we are. Think of us as family. As part of the family, you'll have the opportunity to offer support to those who need it most. Join us to make a real difference in transforming the lives of those we serve.

Benefits At Claris Health, we believe in taking care of our team the way we care for our community. Full-time employees receive comprehensive health benefits, including :

Our Approach to Flexible Work At Claris Health, we believe in the power of collaboration and in-person connection to best serve our patients and communities. While most roles require on-site presence, limited telecommuting options may be considered in rare cases based on specific job responsibilities and business needs. Any flexible work arrangements are determined at the discretion of leadership and HR and are not a standard benefit.

Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Claris Health's pay ranges vary based on work location. As part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission / bonus, as well as annual refresh stock grants. Our team can share more details during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need.

Equal Employment Opportunity (EEO) Statement Claris Health is an equal opportunity employer and does not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, military status, or any other protected status under applicable federal, state, or local laws. We are committed to providing a workplace free from discrimination, harassment, and retaliation, where all employees have equal access to opportunities and resources.

Privacy Statement At Claris Health, we prioritize the privacy and security of our candidates. Claris Health will never ask applicants to apply for positions through any website other than our official career page or directly through our hiring team. Be cautious of fraudulent job postings on third-party sites requesting personal information. Additionally, we will never ask candidates to pay a recruiting fee or for consulting or coaching services as part of our hiring process. If you have any concerns about the legitimacy of a job posting, please contact us directly.