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Field Sales Network Site Lead
Field Sales Network Site LeadJ&J Family of Companies • Seattle, WA, US
Field Sales Network Site Lead

Field Sales Network Site Lead

J&J Family of Companies • Seattle, WA, US
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Field Sales Network Operation Site Lead

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness.

We are searching for the best talent for the Field Sales Network Operation Site Lead based in Seattle, WA.

Purpose : The sales support team has responsibility to develop and deploy strategies in collaboration with field sales to enable sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market. The team supports field sales management in achieving optimal inventory efficiency by applying advanced analytics. This role is the liaison between Sales, Customer Service, Finance, and Supply Chain relative to end-to-end efficient order / purchase order management.

You will be responsible for :

  • Leading, coordinating, and delegating all responsibilities to the internal sales office team to support all goals.
  • Inbound and systematically processing all local inventory from field return authorizations utilizing system mapping and verification accuracy.
  • Partnering with local field sales organization to deliver successful non-revenue activity completion through communication and visibility.
  • Inventory put away, replenishment, and expiry management of all sales office assets.
  • Monitoring day-to-day outbound metrics (OTS, OTC) and reporting to leadership at regular intervals.
  • Driving strategic, technical, and tactical initiatives to improve efficiency and effectiveness across outbound operations.
  • Collaborating across J&J E2E supply chain partners, Distribution Excellence, Planning, Transportation, Customer Service, Sales.
  • Coordinating support for final mile support thru pick, pack, and shipping tools.
  • Benchmarking and implementing activities related to inventory par levels based on supply chain recommendations.
  • Checking and maintaining appropriate inventory of on hand to support local sales territory as well as completing inventory transfers for disposition or redeployment as needed.
  • Applying Lean initiatives to ensure continuous improvement by eliminating waste and improving bottom-line.
  • Leading the local onsite team to provide best-in-class service to our key customer partners by providing single point of contact for PO collection, AR365, and resolution of pricing discrepancies or other customer needed solutions.
  • Processing warranty item returns and replacement, completing all necessary paperwork.
  • Initiating and controlling all expired exchanges of inventory from national sales office retrograde location.
  • Coordinating additional sales activities through the use of National Loaner requests and returns.
  • Coordinating on site team to order equipment for training activities using education logistics, tracking, and facilitating receipt, as needed.
  • Responsible for initiating and completing ongoing cycle counts and annual audits for all sales office inventory.
  • Managing battery life cycles for all Bluetooth tags for Project Invisible and providing timely replacement of tags for FSO.
  • Ongoing thorough inspection of instrument and implant sets to ensure quality standards and patient safety requirements are met.
  • Maintaining relationships with freight forwarder, receiving parties, and internal partners.
  • Responsible for GDP (Good documentation practices) and adhering to SOPs.
  • Coordinating all regulatory inspections and performing safety and quality audits.
  • Adherence to training requirements, and health and safety regulations.
  • Wearing and implementing all wearing of protective clothing and equipment as required.
  • Implementing schedule / policies / and group guidelines.
  • Leading and / or supporting projects as required.
  • Flexible to other tasks as priorities shift.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals, and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Qualifications

Education : Bachelors degree preferred or equivalent experience

Experience and Skills :

Required :

  • A minimum 8 years of work experience
  • Experience required within any of the following areas : distribution, manufacturing, logistics, supply chain, customer service, healthcare.
  • SAP knowledge
  • Proficiency in MS Office Suite proficiency preferred, including (Word, Excel, PowerPoint, and Outlook)
  • Knowledge of Warehouse Management Systems
  • Demonstrated initiative, creativity, assertiveness, and proactive communication.
  • Strong interpersonal and communication skills
  • Preferred :

  • Kaizen / Greenbelt, LEAN Certification
  • Validated understanding of enterprise resource platforms and warehouse management systems.
  • Experience building reports with visualization programs, e.g., PowerBI and / or Tableau.
  • Experience working in highly regulated industries.
  • Ability and capability to lead or support projects.
  • Process Excellence training and / or certification or APICS certification.
  • Project Management Certification / Experience.
  • Sales or Sales support role experience.
  • Inventory Management experience, sterile processing, OR support, or clinical experience in a hospital environment.
  • Warehouse Management System (WMS) and / or Transportation systems (TMS) experience.
  • Kaizen / Greenbelt, LEAN Certification.
  • Other :

  • 10% domestic travel to other sites as needed is required.
  • This role is exempt Not overtime eligible.
  • Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

    Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https : / / www.jnj.com / contact-us / careers , internal employees contact AskGS to be directed to your accommodation resource.

    The anticipated base pay range for this position is : $77,000-$124,200

    Additional Description for Pay Transparency : Subject to the terms of their respective plans, employees and / or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs : medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits : Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay, including Floating Holidays 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth / adoption / foster care of a child Condolence Leave 30 days for an immediate family member : 5 days for an extended family member Caregiver Leave

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    Site Lead • Seattle, WA, US

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