Talent.com
Service Management Associate

Service Management Associate

VirtualVocationsKansas City, Kansas, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Service Management Associate to join their team.

Key Responsibilities

Oversee daily call queue performance, ensuring coverage and adherence to SOPs

Generate reports and dashboards related to call metrics and SLA compliance

Assist the Service Management team with trend analysis and process documentation

Required Qualifications

Strong knowledge of ConnectWise Manage and similar call routing systems

Familiarity with call center metrics such as SLA attainment and staffing adherence

Experience with contact center or ITSM tools

Working knowledge of ITIL concepts as they apply to MSP operations

Organizational and conflict-resolution skills

serp_jobs.job_alerts.create_a_job

Management Associate • Kansas City, Kansas, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Service Administrator

Service Administrator

CumminsKansas City, MO, US
serp_jobs.job_card.full_time
We are looking for a talented Onsite Service Administrator to join our team specializing in service at our branch in Kansas City, Missouri. In this role, you will make an impact in the following way...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Loan Servicing Rep

Loan Servicing Rep

Mutual Savings AssociationLeavenworth, KS, US
serp_jobs.job_card.full_time
The Loan Servicing Representative provides critical post-closing support for consumer, commercial, and real estate loans. This role ensures the accurate maintenance of loan records, timely processin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Manager

Service Manager

CintasLenexa, KS, US
serp_jobs.job_card.full_time
Cintas is seeking a Service Manager to directly manage our customer facing Service team.Responsibilities include hiring and performance management. managing the overall performance of a team; provi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service manager

Service manager

Telle Tire & Auto Service IncKansas City, MO, US
serp_jobs.job_card.full_time
Lead, coach, and develop a team of technicians to ensure efficient workflow, quality repairs, and adherence to company standards. Assign jobs and manage daily production schedules to meet promised c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
PRO Services Specialist

PRO Services Specialist

Floor & Decor HoldingsKansas City, MO, US
serp_jobs.job_card.full_time
Professional Services Representative.This role has a minimum base pay from $15.Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Service Operations Specialist

Service Operations Specialist

ECLAROLeawood, KS, US
serp_jobs.job_card.full_time +1
Location : Overland Park, KS (Onsite, 5 days / week).Department : Institutional Life.Duration : 6-month contract with potential for extension or full-time conversion. Schedule : Monday–Friday, 8 : 00 AM – 4...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Warranty Administrator

Warranty Administrator

Central Power Systems & ServicesPlatte City, MO, United States
serp_jobs.job_card.full_time
President of Manufacturing Operations.Central Power Systems & Services is a privately held company with deep roots going back to 1954. We live that statement every single day.Central Power Systems &...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Anesthesia Service Coordinator

Anesthesia Service Coordinator

Liberty HospitalLiberty, Missouri, United States, 64068
serp_jobs.job_card.full_time
Anesthesia Service Coordinator.Responsible for coordinating all aspects of logistics and operational resources for the Anesthesiology Department and provides operational and systems support to all ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Analyst - I (USD)

Service Analyst - I (USD)

eTeam IncShawnee Mission, Kansas, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Service Analyst establishes technical knowledge around our processes and work items Primary.Transact routine non-financial activity on client accounts with both expediency and accuracy.Ability to e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Manager

Service Manager

Hy-Vee, Inc.Shawnee, Kansas, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Provides prompt, efficient and friendly customer service, and ensures that customer’s needs are met.Supervises and coordinates the activities of employees or performs the work of all job levels.Acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Supervisor, Underwriting Support (Excess Casualty)

Supervisor, Underwriting Support (Excess Casualty)

IAT Insurance GroupKansas City, MO, US
serp_jobs.job_card.full_time
Supervisor, Underwriting Support (Excess Casualty).IAT Insurance Group has an immediate opening for a Supervisor, Underwriting Support (Excess Casualty) to work out of our Kansas City, Missouri off...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Manager

Service Manager

Hy-VeeShawnee, KS, US
serp_jobs.job_card.full_time
At Hy-Vee, our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Cemetery Services Specialist

Cemetery Services Specialist

Service Corporation InternationalKansas City, MO, US
serp_jobs.job_card.full_time
Our associates celebrate lives.Consider the possibilities of joining a Great Place to Work!.Participates in openings and closings for interments, entombments, inurnments, and disinterment as well a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Manager

Service Manager

Rottler Pest SolutionsRiverside, MO, US
serp_jobs.job_card.full_time
The role of Service Manager is to lead a team technician by continued protocol training, ride-a-longs, and ultimately ensuring that our customers get consistent, superior service in line with the R...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Service Coordinator

Service Coordinator

Miner, LTDRiverside, MO, US
serp_jobs.job_card.full_time
This is an in-office role sitting in our Riverside, MO location.Award by Deloitte and WSJ for three years running, as well as having been named to the. We believe in challenging the status quo and f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Lead Facility Service Team Member

Lead Facility Service Team Member

Pilot CompanyKansas City, MO, US
serp_jobs.job_card.full_time
Lead Facility Service Team Member.Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Access Services Advisor

Access Services Advisor

InsideHigherEdOverland Park, Kansas, United States
serp_jobs.job_card.full_time
Johnson County Community College.Work Schedule, Hours per week : .Varies depending on department needs, 40 hours per week. Health insurance with some employer paid options.Life insurance & AD&D (emplo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Service Manager

Service Manager

Foley EquipmentOlathe, KS, United States
serp_jobs.job_card.full_time
Are you looking for a position where you can directly impact the success of an organization? The.You will support shop and / or field service managers, collaborate within multiple departments and mai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Manager Needed!

Service Manager Needed!

GpacKansas City, Missouri, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Working with a well-respected heavy equipment company that is looking for a highly motivated individual to fill the role of . You will be responsible for filing warranty claims with the equipme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Manager

Service Manager

Telle Tire & Auto Service IncLenexa, KS, US
serp_jobs.job_card.full_time
The Automotive Store Manager is a key contributor to the team, responsible for driving the overall performance and profitability of the store by collaborating with vendors, suppliers, customers, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30