Immediate Response Team SpecialistVirtualVocations • Springfield, Massachusetts, United States
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Immediate Response Team Specialist
VirtualVocations • Springfield, Massachusetts, United States
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A company is looking for an Immediate Response Team Specialist.
Key Responsibilities
Provide quality customer service to clients seeking treatment for substance abuse
Identify and register new clients, complete follow-up calls, and communicate client information to Program Directors
Maintain strategic referral partner relationships and assist clients in navigating treatment options
Required Qualifications, Training, and Education
Bachelor's Degree in a related field
At least 1 year of experience in the substance abuse and mental health field
Working knowledge of sales and marketing techniques
Knowledge of substance abuse and mental health diagnosis and treatment continuum
Proficient in assessment and admission software / databases and Microsoft Office suite
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Response Specialist • Springfield, Massachusetts, United States
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