Host / Hostess

Job Description

Job Description

Department : Operations

Reports to : Floor Managers / General Manager

Position Summary :

Provide excellent service to all guests at Slater’s 50 / 50

EXPECTED START DATE IS JULY 13TH

Major Responsibilities :

Primary duties and responsibilities include but are not limited to the following :

• Greet and welcome guests – be the “face” of Slater’s 50 / 50.
• Walk guests to their table or take their name for the waiting list.
• Bussing and Pre-Bussing Tables
• Explain Slater’s 50 / 50 menus, specifically the 50 / 50 Burger.
• Quote accurate wait times and be sure each guest waiting gets a pager.
• Control the pace of the seating, rotate server sections to optimize service.
• Answer all phone calls promptly and properly.
• Take all to-go orders accurately and promptly.
• Deliver bill to to-go guests, collect payments, and be responsible for turning payments over to Slater’s 50 / 50.
• Be completely competent with POS system.
• Control the use of promotions, compensations, and discounts with each of their guests, accurately recording and submitting all correct receipts.
• Be able to build rapport with guests, have a constant smile, keep a positive attitude, and take the initiative to stay busy and contribute to the overall success of the restaurant.
• Provide guests with any and all items needed while visiting Slater’s 50 / 50.
• Keep assigned section and entire work area neat and clean including bussing tables, wiping tables and chairs, sweeping / cleaning floors and rugs.
• Make sure all menus are wiped down, free of spots or stains and are in good shape over-all.
• Make sure all entry doors are clean, free of debris, and inviting.
• Keep the men’s / women’s restrooms clean as appropriate by gender.
• Attempt to limit problems and liability related to guests’ excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
• Understand all dining area and kitchen service procedures.
• Follow all safety and sanitation policies.
• Clock in and out as required by your shift and take breaks as required by policy.
• Be aware of, and abide by all Slater’s 50 / 50 policies, procedures, rules and regulations.
• Report to the General Manager and other supervisors as directed.
• Follow all safety and sanitation policies.
• Have extensive knowledge of current menu.
• Perform any other job duties as assigned.

Essential Requirements :