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Information Technology Client Services Manager

Information Technology Client Services Manager

Franklin FitchNew York, NY, US
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This range is provided by Franklin Fitch. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$140,000.00 / yr - $160,000.00 / yr

Direct message the job poster from Franklin Fitch

Recruitment Consultant | IT Infrastructure Staffing Expert | Connecting Businesses with Top IT Talent

Job Title : Senior Client Technology Management Engineer — NYC

Are you an experienced systems engineer who loves solving complex problems for clients? Join a team where you'll be the trusted technical point of contact for clients in the alternative investment industry — hedge funds, private equity, venture capital, and family offices.

What You'll Do :

  • Solve technical issues and deliver tailored solutions
  • Identify client pain points and design improvements
  • Coordinate escalations with vendors and internal teams
  • Evaluate new third-party software integrations
  • Collaborate with other senior engineers and cloud architects
  • Spot recurring client needs and help shape platform enhancements

What You'll Bring :

  • 3–4+ years in a client-facing tech role; 5–10+ years as a systems engineer
  • Clear communicator who can explain complex tech to any audience
  • Calm under pressure and solutions-focused
  • Experience in financial services or MSP is a plus
  • Able to commute to an NYC office 2–3 days per week

    • If this sounds like a fit, apply now!

    Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Information Technology, Engineering, and Management

    • Industries

  • IT Services and IT Consulting

    • Referrals increase your chances of interviewing at Franklin Fitch by 2x

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    Information Technology Manager • New York, NY, US

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