Receptionist - Leader Bank Pavilion

Job Summary

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders : Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

The Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities.

Job Description

Leader Bank Pavilion, a seasonal outdoor amphitheater, is seeking a Receptionist for our busy concert, commencement, and event season. This position will begin in March 2025.

The Receptionist will assist with administration, office management, and special projects while providing front line guest services to guests attending shows at our busy venue. Prior experience working in an entertainment venue and prior office experience are required.

This is a seasonal part-time role reporting to the Operations Manager. Hours by week will vary depending on business needs at the time.

Responsibilities

• Represent Live Nation and Leader Bank Pavilion to all venue visitors in a professional way
• Adapt to the needs of our diverse artists, audiences, changing schedules, and tours of varying sizes
• Office Duties include basic secretarial duties such as answering / returning phone calls, greeting visitors / staff, ordering office supplies, and maintaining a clean office environment
• Customer service : Professionally responding to emails regarding guest complaints, questions, comments about upcoming and past events
• Daily knowledge of the run of the show, set times, adapting to show scheduling changes
• Filing, logging lost and found items, mailing packages / letters out for various departments
• Maintain working knowledge of guest services programs and service recovery practices
• Responsible for maintaining a fun, friendly, and safe environment throughout the venue
• Assist with staffing and orientation initiatives
• Other tasks as assigned by the Operations Manager and Experience Manager

Requirements

Equal Employment Opportunity

Live Nation is an equal opportunities employer and welcomes applications from all qualified candidates.

We are committed to making reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability.

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