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Apptad Desktop Support Specialist
Apptad Desktop Support SpecialistApptad Inc • Allen, TX, US
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Apptad Desktop Support Specialist

Apptad Desktop Support Specialist

Apptad Inc • Allen, TX, US
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Role

Desktop Support Specialist

Location

Allen TX-Onsite

Job description

  • Establish computer accounts for new hires and rehires manage account permissions upon approval and conduct account exit procedures for departing employees
  • Create new telephone accounts for desk phones and mobile devices upon request and approval
  • Provide assistance to users experiencing account difficulties including password resets account lockouts and two-factor authentication setup and usage
  • Liaise with mobile phone vendors for the procurement troubleshooting and removal of mobile phones and hotspot devices
  • Participate in weekly New Hire Orientation meetings to facilitate new employee account onboarding
  • Support other physical IT tasks such as system lifecycle activities IT space organization and general maintenance of technical areas
  • Perform other duties as assigned

Requirements

  • 7 years of experience in IT support
  • Proficiency in Windows Mac and Linux operating systems
  • Exceptional technical verbal and written communication skills
  • Ability to communicate professionally and courteously with colleagues and clients
  • Proactive energetic possessing strong organizational skills and the capacity to prioritize workload
  • Detail-oriented and capable of efficiently managing a diverse range of tasks
  • Adept at effective time management triage and prioritization based on production requirements
  • Capable of regularly lifting 50 lbs

    • Key Skills

    Mac Os,Active Directory,Desktop Support,Computer Networking,Mobile Devices,Windows,Remote Access Software,SCCM,Help Desk,Operating Systems,Remedy,Troubleshooting

    Employment Type

    Full Time

    Experience

    years

    Vacancy

    J-18808-Ljbffr

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