Talent.com
Eligibility Specialist

Eligibility Specialist

SCTCAPala, CA, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.permanent
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Job Posting

Job title : Eligibility Specialist

Location : Pala, CA

Application Deadline : Open until filled

Compensation : Minimum of $22.50 / hour. DOE

Benefits :

  • Paid Holidays
  • Rich Medical, Dental & Vision
  • Generous Vacation & Sick
  • 401(k) Match

Status : Full Time / Regular position

WE ARE AN ORGANIZATION THAT VALUES IN-PERSON COLLABORATION AND INTERACTION, SO WE DO NOT OFFER ANY REMOTE POSITIONS.

Job Summary

Under general supervision of the TANF Site Manager, perform various duties involving initial and ongoing eligibility determination of applicants, and participants for TANF services. Advise TANF participants of program services; maintain assigned caseload; and assist other support staff in related duties. Maintain accurate and detailed records, produce periodic reports, or generate correspondence and maintain a well-organized workflow.

Essential Functions

  • Interview applicants and recipients of TANF services to obtain financial and other eligibility data.
  • Review applicants' documents for completeness, legibility and accuracy.
  • Interpret and explain regulations and requirements of the various TANF services.
  • Analyze the financial and eligibility information which is collected to determine initial or continuing eligibility for one or more categories of TANF services.
  • Contact county community agencies / programs, schools, , to verify eligibility data and to clarify discrepancies in the information provided by applicants and participants.
  • Ensure that applicants and participants understand their TANF rights and responsibilities.
  • Compute benefits for which participants are eligible; initiate and update documents.
  • Attend Tribal and other special events for outreach and / or networking.
  • Organize caseload and files so that necessary records and documents are processed and updated within specific deadlines established by TANF guidelines.
  • Process monthly cash assistance, child care, transportation and other supplements.
  • Provide clarification to participants or others concerning their status or other pertinent situations.
  • Complete and review basic computer documents; input and access data from computer network database.
  • Interpret TANF Plan, Federal Regulations and Program guidelines to best serve families.
  • Investigate case discrepancies as needed.
  • Pick up and deliver participants (including adults and children) to and from various locations, including rural / urban areas and reservations, for trainings, appointments and special activities.
  • Maintain strict confidentiality of all facts of programs and client records.
  • Job Requirements and Qualifications

    Education & Experience : Minimum High School Diploma and three (3) years' work experience in a case eligibility capacity.

    Or, Associate's degree or higher with two (2) years' work experience in a case eligibility capacity.

  • Experience with the application of TANF policies and procedures (preferred not required).
  • Experience with intake procedures and conducting client interviews.
  • Experience with the policies and procedures of case eligibility systems, the methods for assessing client needs and developing and implementing case requirements.
  • Experience in developing and maintaining relationships of trust, cooperation, and good rapport with staff, administrators and clients.
  • Experience working under minimal supervision in high-stress situations to accomplish tasks within specific deadlines.
  • Experience collecting and evaluating data and formulating recommendations.
  • Experience handling complaints, disputes, grievances and conflicts with others.
  • Experience with database systems.
  • Certificates & Licenses : Valid California Driver's License with driving record acceptable to SCTCA's insurance.

    Knowledge Requirements : Strong interpersonal skills with the ability to speak persuasively with individuals and groups. Strong mathematical and problem-solving skills. Possess well-developed skills in prioritizing, organizing, time management and verbal / written communication skills. Computer literate with the ability to operate a PC and MS software such as Word, Excel, PowerPoint and Publisher. Proficient in using virtual meeting platforms such as Zoom, GoToMeeting, etc. Knowledge of Indian history, culture and politics a plus.

    Physical : Typically requires sitting for extended periods of time. Lifts and moves objects on occasion weighing up to 25 pounds. Primarily an indoor office environment.

    Conditions of Employment : Candidates are required to successfully complete required background check, including Live Scan and drug screening.

    Other Information

    In addition to the essential duties listed above the Eligibility Specialist is expected to :

  • Demonstrate tact and a high level of professionalism due to the sensitive and highly confidential nature of the position.
  • Consistently report to work on time prepared to perform the duties of the position.
  • Possess excellent oral and written communication skills.
  • Communicate regularly with supervisor about department issues.
  • Demonstrate the ability to handle difficult situations with respect and courtesy.
  • Possess the ability to work effectively with people from diverse cultural, ethnic and socio-economic backgrounds.
  • Be flexible for periodic after-hours and weekends. Scheduled travel (outside of the SCTCA service area or in a different county) will be required depending on workload, workshops, trainings, etc.
  • Be detail oriented and possess strong organizational skills.
  • Demonstrate efficient time management and prioritizes workload daily.
  • Maintain heavy paperwork and processing in a fast-paced work environment.
  • Work independently and as a team to meet timelines.
  • Be thoroughly knowledgeable of all TANF guidelines at all times.
  • Make sound rational decisions and recommendations without bias.
  • Participate in various departmental meetings and / or committees.
  • Assist with temporary training support of TANF staff.
  • Travel between office sites may be requested to assist with training support / office coverage or as needed.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Develop and maintain constructive and cooperative working relationships of trust, confidence, and good rapport with staff, administration, and program participants.
  • Other projects and responsibilities may be added at the manager's discretion, such as participation in Social Work conferences, Health Fairs, Career Fairs, Graduation events, etc.
  • About Our Company

    The Southern California Tribal Chairmen's Association (SCTCA) is a multi-service non-profit corporation established in 1972 for a consortium of 25 federally-recognized Indian tribes in Southern California. The primary mission of SCTCA is to serve the health, welfare, safety, education, cultural, economic and employment needs of its tribal members and enrolled Indians in the San Diego County urban areas. A board of directors comprised of tribal chairpersons from each of its member Tribes governs SCTCA.

    How to Apply

    Preferred method : Apply online at

  • Apply in person and submit a completed Application for Employment with a resume to the Human Resources office
  • , located at 11475 Nejo Rd. Bldg H. Pala, CA 92059.
  • Office subject to closures.
  • Fax a completed Application for Employment and resume to .
  • Note : The Application for Employment can be found at , under the "Careers" link.

    Next Step in the Process

  • If you are selected to move forward, you will be emailed an online assessment.
  • If you are not selected, you will receive a denial email.
  • Note : These emails could possibly go to the spam folder, so please check there as well.

    SCTCA IS AN "AT-WILL" EQUAL OPPORTUNITY EMPLOYER WITH NATIVE AMERICAN PREFERENCE

    To be considered under Native American Preference, you must submit verification of Tribal affiliation with your application.

    Job Posted by ApplicantPro

    serp_jobs.job_alerts.create_a_job

    Eligibility Specialist • Pala, CA, USA

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Intake Specialist

    Intake Specialist

    Legal Aid Society Of San DiegoSan Marcos, CA, US
    serp_jobs.job_card.full_time
    Under supervision of an attorney supervisor and / or other managers, the Intake Specialist may perform any or all of the following duties : Greet clients. answer telephone calls from applicants for se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Seasonal Eligibility Research Representative

    Seasonal Eligibility Research Representative

    VirtualVocationsEscondido, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Eligibility Research Rep I (Seasonal - Remote, $15 / hr).Key Responsibilities Research and resolve member eligibility requests while maintaining production and accuracy ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Intake Specialist

    Intake Specialist

    VirtualVocationsEscondido, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Intake Specialist to manage patient referrals and documentation in a healthcare environment.Key Responsibilities Accurately enter referrals and communicate with referr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Michigan Licensed Workers Compensation Adjuster

    Michigan Licensed Workers Compensation Adjuster

    VirtualVocationsOceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Workers Compensation Claims Adjuster.Key Responsibilities Execute decision-making to analyze and resolve claims while managing claims exposure Interact with var...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Employment Attorney

    Employment Attorney

    JDS Law, Inc.Temecula, CA, US
    serp_jobs.job_card.full_time +1
    You’ve fought in California courts.You know what’s at stake.You’ve seen business owners blindsided by employment claims.You’ve seen how the wrong advice—or no advice&m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Enrollment Specialist

    Enrollment Specialist

    VirtualVocationsOceanside, California, United States
    serp_jobs.job_card.part_time
    A company is looking for an Enrollment Specialist I, Part-Time (Remote).Key Responsibilities Handle incoming and outgoing phone calls and online chats with prospective students to provide informa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Florida Licensed Workers Compensation Adjuster

    Florida Licensed Workers Compensation Adjuster

    VirtualVocationsOceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Workers Compensation Claims Adjuster.Key Responsibilities Execute decision-making to analyze claims exposure and resolve claims effectively Interact with variou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Title and Registration Specialist I

    Title and Registration Specialist I

    LithiaTemecula, CA, US
    serp_jobs.job_card.full_time
    Title and Registration Specialist.The Title and Registration (T&R) Specialist is an individual contributor who is responsible for coordinating customer vehicle purchases for any LAD business channe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Employment Counsel

    Senior Employment Counsel

    VirtualVocationsOceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Global Employment Counsel.Key Responsibilities Draft and manage US and international employment offer letters and agreements Counsel the People team and managem...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Insurance Coverage Attorney

    Insurance Coverage Attorney

    JobotTemecula, CA, US
    serp_jobs.job_card.full_time
    This Jobot Job is hosted by : Karyn Spies.Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. Salary : $150,000 - $250,000 per year.National insurance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Enrollment Advisor

    Enrollment Advisor

    Paul Mitchell SchoolsTemecula, CA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Enrollment Advisor is responsible for providing exceptional customer service and personalized guidance to prospective and current students-as well as their families-throughout the enrollment an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Provider Enrollment Specialist

    Senior Provider Enrollment Specialist

    VirtualVocationsOceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Provider Enrollment Specialist, Fully Remote.Key Responsibilities : Manage the provider enrollment process and serve as the point of contact for client-related qu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Licensed In-House Employment Counsel

    Licensed In-House Employment Counsel

    VirtualVocationsOceanside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an In-House Employment Counsel.Key Responsibilities Provide legal counsel on employment law matters, including hiring, terminations, and workplace investigations Advise ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Credentialing Specialist

    Credentialing Specialist

    VirtualVocationsOceanside, California, United States
    serp_jobs.job_card.temporary
    A company is looking for a Provider Credentialing Specialist for a 3-month contract.Key Responsibilities Complete group and practitioner health plan credentialing for the telehealth clinic Track...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Eligibility Specialist

    Eligibility Specialist

    VirtualVocationsEscondido, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Eligibility Specialist to manage and maintain accurate eligibility and enrollment records for health and welfare benefit plans. Key Responsibilities : Process eligibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Admissions Specialist

    Admissions Specialist

    VirtualVocationsEscondido, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Admissions Specialist to manage patient inquiries and enrollment processes.Key Responsibilities Engage with prospective patients and providers through various communic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.new
    Enrollment Specialist

    Enrollment Specialist

    Gary and Mary West PACESan Marcos, CA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Why Work for Gary and Mary West PACE?.Because you're looking for more than just a job - you want work / life balance and the opportunity to make a meaningful impact in the lives of North County senio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Enrollment Eligibility Representative

    Enrollment Eligibility Representative

    VirtualVocationsEscondido, California, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enrollment - Eligibility Representative.Key Responsibilities Research benefits, eligibility, and site of care for Medicare Part B members Communicate with doctor's of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days