Senior Technical Writer Job at Avantus Federal in Washington

Overview QinetiQ US seeks an experienced Senior Technical Writer to support the Law Enforcement Agency operations. This role is responsible for creating, editing, and maintaining comprehensive technical documentation including user guides, standard operating procedures, training materials, and technical reports. Although we will consider candidates from outside the immediate space, a background in national security or Congressional engagement is strongly preferred. Must have demonstrated experience explaining complex technical concepts in plain language to federal government clients.

Your expertise in technical writing, documentation management, and information architecture will be instrumental in ensuring clear, accurate, and accessible documentation for agency operations, analytical tools, and data systems. You will work closely with federal stakeholders, subject matter experts, analysts, and developers to translate complex technical information into user-friendly documentation that supports strategic initiatives and operational effectiveness.

Responsibilities Documentation Development & Management Develop, write, and maintain comprehensive technical documentation including user manuals, standard operating procedures (SOPs), system documentation, and quick reference guides for law enforcement agency systems and analytical tools

Create and update technical specifications, process documentation, and workflow diagrams for immigration enforcement operations

Develop training materials, knowledge base articles, and online help content for decision support tools and data systems

Maintain documentation repositories and ensure version control across all technical documents

Establish and enforce documentation standards, style guides, and templates for enterprise

Content Strategy & Information Architecture Design and implement information architecture strategies for technical documentation libraries

Organize and structure documentation to ensure accessibility and ease of use for diverse user audiences

Develop documentation roadmaps and content strategies aligned with project lifecycles and system implementations

Create and maintain documentation taxonomies, metadata schemas, and content management frameworks

Conduct content audits and gap analyses to identify documentation needs and improvement opportunities

Stakeholder Collaboration & Requirements Gathering Collaborate with analysts, data scientists, developers, and federal stakeholders to gather technical information and understand documentation requirements

Conduct interviews and working sessions with subject matter experts to capture technical knowledge and operational procedures

Partner with unit teams to document statistical methodologies, data quality processes, and analytical workflows

Attend project meetings and technical discussions to stay informed of system changes and documentation needs

Serve as documentation liaison between technical teams and end users

Technical Editing & Quality Assurance Review and edit technical content for accuracy, clarity, consistency, and adherence to style guidelines

Perform quality assurance reviews of documentation to ensure technical accuracy and completeness

Edit statistical reports, analytical briefings, and executive summaries for clarity and readability

Ensure documentation meets federal requirements, compliance standards, and accessibility guidelines (Section 508)

Develop and implement documentation review and approval processes

User Experience & Usability Design documentation with user-centered principles to enhance comprehension and usability

Create visual aids including diagrams, flowcharts, screenshots, and infographics to supplement written content

Develop interactive documentation and multimedia content when appropriate

Conduct usability testing of documentation and incorporate user feedback for continuous improvement

Ensure documentation is accessible to users with varying levels of technical expertise

Documentation Tools & Systems Utilize documentation platforms such as Confluence, SharePoint, and other content management systems

Leverage authoring tools including Microsoft Office Suite, Adobe Acrobat, Visio, and diagramming software

Support implementation and optimization of documentation management systems and workflows

Create and maintain documentation templates and standardized formatting tools

Explore and recommend new documentation technologies and tools to improve efficiency

Training & Knowledge Transfer Develop training materials including presentation decks, participant guides, and training videos

Support creation of e-learning modules and interactive training content

Facilitate documentation training sessions for team members and stakeholders

Provide guidance and mentorship to junior technical writers and documentation contributors

Document lessons learned and best practices for organizational knowledge management

Project & Documentation Management Manage multiple documentation projects simultaneously with competing priorities and deadlines

Develop and maintain documentation project schedules and track deliverables

Coordinate documentation reviews and approval processes with stakeholders

Ensure timely delivery of documentation aligned with system releases and project milestones

Maintain documentation metrics and provide status reports to leadership

Qualifications Education & Experience

Bachelor\'s degree in Technical Communication, English, Journalism, Information Science, or related field

10+ years of progressive experience in technical writing, preferably in federal government, law enforcement, or data analytics environments

Experience documenting complex data systems, analytical tools, or enterprise software applications

Background in federal contracting and government documentation standards preferred

Technical Writing Skills

Expert-level proficiency in technical writing principles, documentation methodologies, and industry best practices

Strong command of grammar, style, and mechanics with ability to write clear, concise, and accurate technical content

Experience creating diverse documentation types including user guides, SOPs, technical specifications, and training materials

Proven ability to translate complex technical concepts into user-friendly documentation for various audiences

Experience with documentation standards such as Microsoft Manual of Style or Chicago Manual of Style

Technical & Tool Proficiency

Advanced proficiency with documentation tools including Confluence, Microsoft Office Suite (Word, PowerPoint, Excel, Visio), and Adobe Acrobat

Experience with content management systems, version control systems, and documentation repositories

Familiarity with data

Security Requirements Ability to obtain and maintain appropriate federal security clearance.

Background investigation required.

Must be U.S. citizen.

Company EEO Statement

Accessibility / Accommodation :

If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to staffing@us.QinetiQ.com or call (540) 658-2720 Opt. 4 and let us know the nature of your request and contact information.

QinetiQ US is an Equal Opportunity employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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