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Center of Excellence Program Manager

Center of Excellence Program Manager

CleanSlate CentersBeach Haven, PA, US
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COE Program Manager

At CleanSlate Centers, we are committed to transforming lives through evidence-based addiction treatment. Our Centers of Excellence (COE) Care Management Team plays a critical role in helping patients overcome barriers, connect with vital services, and find hope in recovery. As the COE Program Manager, you will lead a passionate team that brings peer recovery support and care coordination directly into communitiesbuilding bridges to recovery and empowering lives.

The Role :

The COE Program Manager oversees the day-to-day operations of our Centers of Excellence program. In this leadership role, you will guide, train, and support a team of Certified Recovery Specialists and Care Coordinators while promoting the integration of recovery support services into the patient experience across CleanSlate centers. This is a dynamic, hands-on role ideal for someone who thrives in collaborative environments and is committed to advancing recovery services in behavioral healthcare.

What You'll Do :

  • Manage the COE Care Management Team, providing regular supervision, guidance, and development opportunities
  • Ensure seamless coordination between patients, staff, and community partners for effective recovery support
  • Facilitate team learning through quarterly COE collaboratives and customized training sessions
  • Monitor and audit documentation and program data to ensure compliance and drive quality improvement
  • Serve as a liaison between COE staff, Center Managers, and Center Medical Directors
  • Support integration of behavioral health and recovery support services into all aspects of patient care
  • Provide on-call support as needed to Certified Recovery Specialists
  • Champion a culture of shared learning, collaboration, and continuous improvement
  • Maintain alignment with regulatory standards, payer expectations, and organizational protocols

What We're Looking For :

  • Bachelor's degree in Human Services or a related field (Chemical Dependency, Social Work, Counseling, Psychology preferred)
  • 3+ years of experience in a human services or substance use treatment setting, including supervision and program planning
  • Active Certified Recovery Specialist Supervisor (CRSS) Certification required
  • Knowledge of community resources, referral networks, and peer support integration
  • Experience in case management or care coordination strongly preferred
  • Excellent communication, organizational, and leadership skills
  • Ability to manage multiple priorities, provide clear supervision, and work independently
  • Valid driver's license and ability to travel between sites as needed
  • Why CleanSlate?

  • MondayFriday schedule no weekends or major holidays
  • Generous PTO, floating holiday, and paid company holidays
  • Medical, dental, and vision benefits + 401(k) with company match
  • Company-paid life and disability insurance
  • A mission-driven culture where your leadership helps shape the future of recovery
  • Lead with purpose. Apply today and help build a system of support that makes recovery possible for every patient we serve.

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    Program Manager • Beach Haven, PA, US

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