Senior Digital Product Manager

Job Description

Responsible for the overall management, strategic roadmap, profitability and success of assigned product lines. Creates and oversees the design and development of new products to meet customer demands. Identifies and establishes products and programs based on assessments of the competitive environment, market segments, product positioning, pricing, and profitability. Reviews and modifies existing products to maximize profitability and meet customer needs through ongoing analysis, cost containment, and pricing. Reviews new developments in the market, and evaluates potential products within specified product lines. Evaluates the success of products and serves as the product expert. This role also has the responsibility for managing billing for all Cash Management products (Account Analysis).

Essential Functions

1. Leads the development and management of assigned digital channel and payment products. Particular focus on online channels like Online Banking and Mobile Banking.

2. In partnership with other product managers, manages billing and annual pricing event management (Account Analysis) across all products in Cash Management team. Includes Payables, Receivables, and Fraud Management products.

3. Determines product strategy, vision, roadmap, and key performance indicators for products. Provides clear vision and scope documentation, use cases, workflows, wire-frames, design and product requirements, and other materials as needed to support UX design and development;

4. Assesses customer needs and "pain points" to build products, tools and technology to address problems and improve the overall customer experience.

5. Conducts meetings with key internal / external partners and stakeholders to develop new products and enhance existing products using industry best practices.

6. Creates proposals and justifications for new products, elimination of underutilized products, or modification of existing products to meet the needs of the market and improve profitability of the product line. Creates concise, compelling content and business cases to present and sell concepts internally.

7. Establishes price points and pricing strategy for products. Monitors product price, revenue, and expense. Influences the drivers of revenue and expense to increase profitability through internal education and business case construction.

8. Integrates data analytics, product metrics, user experience research, market analytics, and competitive factors to drive understanding and differentiation of products.

9. Tracks and analyzes metrics compared to industry benchmarks, and publishes reports on product performance, trends and risks / opportunities for both short- and long-term. Builds and presents end-to-end product updates inclusive of current production metrics, new features and financial forecasting

10. Builds and presents end-to-end product updates inclusive of current production metrics, new features and financial forecasting

11. Identifies and evaluates partnering opportunities for third-party products and vendors to broaden the product line. Participates in key sales situations for the product by advising sales and operational teams. Conducts demos, presentations, and other information sharing sessions with internal stakeholders to increase product success.

12. Identifies issues impeding product success and develops executable strategies to remediate.

13. Responsible for understanding the market and farm credit's niche customer landscape in order to maintain competitiveness. Ensures product compliance with bank policies and regulatory standards.

14. Develops and delivers product training. Provides ongoing support for sales and operations partners.

Education

• Bachelor's Degree required

Work Experience

7 years of relevant experience. required 3 years of product management, strategy or consulting experience. required 2 years of experience in the financial services or payments industry. required

Physical Exertion Details

Sedentary Exerting up to 10 pounds of force occasionally (Occasionally : activity or condition exists up to 1 / 3 of the time) and / or a negligible amount of force frequently (Frequently : activity or condition exists from 1 / 3 to 2 / 3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Travel Requirement Details

Occasional Travel occurs infrequently (typically, once a month or less).

About CoBank

The typical base pay range for this role is between $108,400-$133,280. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance.

The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law.

CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore.

REASONABLE ACCOMMODATION

We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing recruiting@cobank.com. Include your contact information and specific details about your requested accommodation.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

CoBank is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.