Product Manager

Chamberlain Group Product Manager

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain, are found in 51+ million homes, and 14 million+ people rely on the myQ app daily.

Essential Duties and Responsibilities

• Develop, communicate and implement product strategy for assigned business unit product category; deliver brand strategy, product category management, integrated marketing planning and pricing strategies
• Drive annual and multi-year operating plans and results for their product category, which is aligned to overall Chamberlain Group business objectives (revenue, gross profit, operating income, quality, delivery, cost and innovation); track product category financial performance; ensure organizational alignment of product category priorities and goals
• Support achievement of full P&L objectives for the assigned product categories, driving profitability, volume growth and market share, as well as execution of product and services
• Own achievement of product category average net selling price and gross margin, recommending and implementing pricing objectives, strategies, and guardrails to extract maximum value on new and existing products; focus on growing revenue through product line mix and average net selling price improvements, improving margin through cost reductions and updating product line with incremental innovation, growing engagement through improvements to user experience
• Define and communicate the product category vision in support of the business unit strategy, including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development and releases, sustaining product support and insight driven; product strategy should include both hardware and software focus in order to deliver compelling user experiences
• Develop and implement the strategy for their product offering, brand, and channels; partner with marketing, sales, and customer experience leaders to develop go-to-market strategies to win in targeted customer segments; lead the creation of end-to-end operational plans to drive profitably, grow and scale the business; work cross functionally to ensure achievement of product line objectives
• Serve as Product Owner leading the development and owning the implementation and sustaining of end user connected experiences, including uncovering real-time consumer insights, driving user experience requirements, creating business cases and winning value propositions, and leading cross-functional development teams
• Ensure cross-functional marketing team has the necessary processes and procedures in place to manage the quality, cost, and delivery of products; identify areas for improvement, propose improvements to leadership and ensure team takes action when corrections are needed
• Develop a clear after-sales and service strategy to ensure customers are cultivated and supported in the long term, with the Customer Experience and Marketing teams, as appropriate
• Provide product content guidance and prioritization, integrated marketing planning and pricing strategies, facilitating and / or leading daily scrum activities, and executing against clearly defined timelines
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
• Protect Chamberlain Group's reputation by keeping information confidential. Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
• Contribute to the team effort by accomplishing related results and participating on projects as needed

Minimum Qualifications

Preferred Qualifications

The pay range for this position is $97,700.00 - $184,175.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and / or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact Recruiting@Chamberlain.com in confidence.