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AWS Connect Engineer

AWS Connect Engineer

AIT Global inc.United States
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Job Title : AWS Connect Engineer

Location : Remote

Required Qualifications :

  • Minimum of 10 years of experience in cloud engineering, with a strong focus on contact center technologies.
  • At least 3+ years of hands-on experience with AWS Connect.
  • Strong experience with AWS services including Lambda, S3, DynamoDB, CloudWatch, IAM, API Gateway, etc.
  • Familiarity with CTI (Computer Telephony Integration), IVR systems, call routing strategies, and real-time analytics.
  • Experience working in a HIPAA-compliant environment within the healthcare industry is highly desirable.
  • Strong scripting / coding skills using Python, Node.js, or JavaScript.
  • Ability to work independently in a fully remote team environment.
  • Excellent communication and collaboration skills.
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Aws Engineer • United States

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