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Patient Care Coordinator

Patient Care Coordinator

Defy MedicalTampa, FL, US
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Job Description

Job Description

Salary : $17

ALL TRAINING IS DONE IN OUR TAMPA OFFICE

This is a Remote position.

Shifts : Remote!

Monday- Friday 10 : 30am-7 : 15pm

Compensation : $17 / Hourly

What Are We Looking For?

Defy is looking for a Patient Care Coordinator to add to our growing team. The Medical Assistant Team plays a pivotal role in the patient care plan. Through patience, integrity, communication, and understanding a Medical Administrator will guide our patients to feeling better and improving their lives. A Medical Administrator at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and critical thinking are pillars for a Medical Administrator. Patient care is the key element to being successful in this role.

Responsibilities

  • Processing orders

Phone triage patients throughout the country via telemedicine

  • Walking patients through administering injections to themselves
  • Take incoming calls in med staff queue
  • Complete letter of medical necessities, travel letters
  • Communicating via email / phone with providers, patients, and staff
  • Assist patients with ordering products
  • Sending C / O through Med portal
  • Explaining treatment procedures to patients and providing follow up education
  • Handle high volume outbound and inbound calls
  • Multitasking skills through EMR, Med queue, and other systems
  • Phone and email etiquette
  • All Training Done in Office for the first 3-4 weeks prior to moving to remote role
  • ALL TRAINING IS DONE IN OUR TAMPA OFFICE

    • Qualifications

  • Proficient in medical terminology
  • 1 + years' experience in healthcare setting required
  • Associate degree preferred but not required
  • Pharmaceutical experience encouraged
  • 1+ years of experience in a Healthcare setting
  • Excellent interpersonal and communication skills via email and verbal
  • Proficient in computer skills (Outlook / Microsoft) and EMR systems
  • Multitasking and system navigation skills
  • Coachable and a team player

    • Shifts : Remote!

    Monday- Friday 10 : 30am-7 : 15pm.

    Compensation : $17 / Hourly

    Benefits

  • PTO
  • Paid Holidays
  • Medical
  • Dental
  • Employee Discount on services
  • Benefits are subject to change at any time
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