C-Store Supervisor - Ponca CityOsage Casino Ponca City • Ponca City, OK, US
C-Store Supervisor - Ponca City
Osage Casino Ponca City • Ponca City, OK, US
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job_description.job_card.job_descriptionMonitor staff and business operations during a specified shift. Oversees, coordinates, and performs computerized cash register sales transactions and cash management. Provides sales coordination and problem resolution for staff; performs direct sales and customer service as and when required. Allocates and schedules work within the area, ensuring that all floor requirements are covered during operating hours; fills in for staff as required during breaks and other absences. Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports. Restocks drink machines, makes fresh tea, ensure cookies and pastries are well stocked. Sweeps floors throughout shift to ensure appearance standards are met. Monitors and coordinates ordering, receipt, and return of merchandise and / or equipment; verifies invoices and billing and resolves errors and discrepancies; as appropriate, coordinates shipping and / or delivery of merchandise. Oversees store stock and visual merchandising; participates in the development and implementation of on-floor sales promotion campaigns. Monitors general housekeeping cleanliness within the store; ensures that equipment and facilities remain in good repair, and that employee and customer safety standards are maintained. Repairs equipment as needed. Trains all team members according to company policies, procedures guidelines. Maintain company standards of quality, service, cleanliness and sanitation, safety, and staff job satisfaction. Accurately complete all necessary daily, and weekly checklists and reports. Available and willing to work any changes in hours deemed necessary for Business Levels Promotes a high level of customer service at all times. Reviews daily and monthly reports to monitor fluctuations. Contributes to a team effort and accomplishes related results as required. Other duties as assigned. Oversees the supervision of personnel, which includes recommendations for hiring, work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions. Ability to stand or walk for up to 8 hours per day. Ability to sit, stoop, kneel, or crouch while performing duties. Use of hands to finger, hold, and feel. Use of hands and arms to reach and grab. Occasional requirement to lift or move upwards of 50 pounds. Work is general performed in a retail setting with a moderate noise level. Evening and / or weekend shifts may be required. Extended hours and irregular shifts may be required.
Overview
Under general supervision of the Hospitality Manager, provides basic oversight of staff and C-Store operations during a specific shift. Follows cash handling procedures and other duties as necessary to ensure a smoothly run shift. Ensures satisfaction and safety of customers.
MINIMUM QUALIFICATIONS / REQUIREMENTS :
- Must be 18 years of age or older.
- Associates Degree preferred.
- Three years retail or customer service experience.
- One year supervisory experience preferred.
- Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
- Required to maintain a valid Driver's License.
- Required to provide documents to show the applicant is eligible to work in the United States.
- Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
- Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.
Responsibilities
JOB DUTIES :
SUPERVISION RESPONSIBILITIES :
Qualifications
PHYSICAL DEMANDS :
WORK ENVIRONMENT
J-18808-Ljbffr
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Supervisor • Ponca City, OK, US
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