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Server - Host
Server - HostNMD MANAGEMENT LLC • Los Angeles, CA, US
Server - Host

Server - Host

NMD MANAGEMENT LLC • Los Angeles, CA, US
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Job Description

Job Description

Server | Waiter | Waitress | Host Purpose :

To provide resident meal service in the dining room in an efficient and professional manner according to Community standards, and to ensure a superior quality dining experience for all residents and guests.

Server | Waiter | Waitress | Host Minimum Eligibility Requirements :

  • Must have a strong commitment to customer service and desire to exceed customer expectations.
  • Must be able to read, comprehend, write, and speak English to communicate effectively with residents, guests, and other team members.
  • Proficiency in basic computer skills preferred.
  • Must meet all health-related and / or food handling requirements pertaining to local or state regulatory agencies.
  • Must maintain current CPR / First Aid credentials
  • Must maintain current Food Handlers credentials
  • Must maintain annual Continuing Education Credits
  • Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
  • Subject to pre-employment screening including physical, TB testing and criminal background check.

Host (position only)

  • Responsible for seating residents, families, and guests
  • Greets all residents, families, and guests immediately upon arrival working with the full dining service team to ensure all residents receive the full Signature Dining experience
  • Responsible for creating an inclusive environment working with the full dining service team to ensure Signature Dining standards are met or exceeded.

    • Meal Service

  • Attends pre-meal meetings to become familiar with menu items being served.
  • Assists in seating of residents in assigned section of dining room.
  • Greets all residents immediately upon being seated, working with the full dining service team to ensure all residents receive the full Signature Dining experience
  • Notes and reports to Supervisor all residents from assigned section that missed the meal, if POS system is not utilized.
  • Maintains accurate records of meals served to residents and guests in assigned section and submits to Supervisor, or accurately enters information into POS system, if applicable
  • Reports immediately to Supervisor any unusual occurrences or changes in resident behavior or eating habits occurring in assigned section.
  • Serves meals in accordance with proper serving techniques and ensures that food is presented in an attractive manner.
  • Assists with other dining room duties such as restocking condiments, filling salt and pepper shakers, folding napkins, etc., as assigned by Supervisor.

    • Dining Room Cleaning

  • Assists with cleaning, organizing, and maintaining all service areas in assigned section.
  • Ensures that tables, chairs, and carpet in assigned section are cleaned after each meal and prepared for the next
  • meal in a timely manner.
  • Assists with other cleaning duties as assigned.

    • Other

  • Consistently communicates and behaves in a courteous and professional manner and adheres to established dress code while on duty.
  • Attends all required team member meetings and in-service training sessions.
  • Upholds Residents’ Rights as defined by state regulations and by Company policy, at all times.
  • Supports and upholds all other Company policies, and the service philosophy.
  • Reliable and predictable attendance
  • Other duties as assigned.
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