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Property Operations Manager

Property Operations Manager

SHP Management CorpFox Lake, IL, United States
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POSITION SUMMARY

The Property Manager oversees all functions of the property, including supervision of staff, handling tenant communications, performing annual certifications, TRACS submission, REAC inspection preparation and managing the A / R process.  The Property Manager is directly supervised by the Senior Property Manager of their region.

ESSENTIAL FUNCTIONS

Duties may include, but are not limited to the following areas :

  • Recommends and carries through the eviction process when necessary and approved by the senior manager in conjunction with the main office.
  • Prepares property for annual compliance audits performed by internal site staff, auditors, and state agencies
  • Implements the SHP EIV policy and follows through with completion of required monthly and quarterly reports as well as resolution of any EIV discrepancies
  • Collects and records rent and followup on delinquencies.
  • Assists in drawing up specifications and putting bids out to contractors on recommended work as needed and approved by main office.
  • Submits monthly vouchers to HUD through TRACS and assists with resolution of payment discrepancies.
  • Conducts initial, interim and annual certifications to comply with HUD.
  • Conducts regular inspections of common areas and tenants units.
  • Conducts preparation for HUD REAC inspections; identify items that require improvement.
  • Responsible for all aspects of tenant certification, selection, recertification and applications.
  • Maintaining the Wait List according to HUD and SHP specification.
  • Preparation and completion of records and files and any other reports required for the property by the main office and / or state agency.
  • Coordination of tenant moveins and moveouts in a timely manner.
  • Performs annual unit inspections or more frequent inspections as required, and assists state agency or any other 3rd party with required inspections.
  • Handles tenant complaints and following up in a timely manner.
  • Holds tenant meetings when necessary for informational, educational or any other pertinent purpose.
  • Assists main office with the preparation of the annual budget.
  • Coordinates with maintenance supervisor the purchase of supplies and / or other approved items.
  • Responsible for all clerical duties associated with this position and oversight of clerical staff.
  • Oversees the well being of the property.

MANAGEMENT DUTIES

  • Hire new staff for administrative and maintenance positions available.
  • Supervision of contract maintenance on site.
  • Train and support staff.
  • Prepare all performance reviews including salary increase recommendations.
  • Prepare Performance Improvement Plans, Discipline and Terminations.
  • QUALIFICATIONS : SKILLS & ABILITIES

  • Bachelors Degree preferred.
  • Three to five years Project-based Section 8 or tax credit experience.
  • COS, AHM, or ARM designation desired.
  • Demonstrated competency with Microsoft Office; Real Page, YARDI or other property management software required
  • The Candidate must be able to work effectively as a member of a diverse team.
  • Ability to accept responsibility and account for his / her action
  • Trait of being dependable and trustworthy
  • Ability to utilize available time to organize and complete work within given deadlines
  • Ability to work at a sustained pace and produce quality work
  • PHYSICAL ABILITIES

    Lift / Carry, Push / Pull

    Stand 12 lbs. or less (F)

    Walk 11-20 lbs. (F)

    Sit 21-50 lbs. (O) 26-40 lbs. (O)

    Handling / Fingering 51-100 lbs. (F) over 40 lbs. (N)

    Reach Outward / Above Shoulder (F) over 100 lbs.(N)

    Climb (N / A)

    Crawl (O) up to 33% of time

    Squat / Kneel (F) up to 66% of time

    Bend (C) more than 66% of time

    Compensation details : 58000-60000 Yearly Salary

    PI188a11892335-31181-38676598

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    Property Manager • Fox Lake, IL, United States

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