IT Operations Associate
VirtualVocationsLincoln, Nebraska, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for an IT Operations Associate to assist in day-to-day technology operations for clients.
Key Responsibilities
Support and implement onboarding, offboarding, and tech procurement processes for multiple clients
Maintain documentation for IT operations procedures and policies, including client-specific playbooks
Respond to IT operations support requests and document client interactions to ensure high customer service levels
Required Qualifications
2+ years of experience in a customer-facing role
Highly organized and detail-oriented
Ability to interact comfortably with clients via email, Slack, and virtual meetings
Experience in political or nonprofit IT or operations preferred, but not required
Self-starter with the ability to quickly learn new systems and suggest improvements
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Associate It • Lincoln, Nebraska, United States
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