A company is looking for an Operations Associate to manage user services and improve workflow processes.
Key Responsibilities
Develop, maintain, and execute processes that provide key services to users
Prioritize multiple queues and manage daily workflow for efficient request resolution
Resolve unique situations and enhance workflows for uncommon issues
Required Qualifications
Interest in personal finance and helping others manage their money
Experience in customer service, preferably in a B2C tech company
Ability to manage multiple competing priorities effectively
Proactive approach to identifying and resolving potential issues
Willingness to take initiative and continuously learn
Operation Associate • Lincoln, Nebraska, United States