Talent.com
Senior Specialist, Customer Solutions

Senior Specialist, Customer Solutions

XPO LogisticsNorth Richland Hills, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Senior Specialist, Customer Solutions

What you'll need to succeed as a Senior Specialist, Customer Solutions at XPO

Minimum qualifications :

  • 2 years related experience or equivalent combination of education and experience

Preferred qualifications :

  • 2-4 years of logistics or transportation experience
  • About the Senior Specialist, Customer Solutions job

    Pay, benefits and more :

  • Competitive compensation package
  • Full health insurance benefits are available on day one
  • Life and disability insurance
  • Earn up to 13 days of PTO over your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance
  • What you'll do on a typical day :

  • Influence cross-functional teams to provide delivery on the expected schedule and take ownership of each potential failure, often asking for prioritization of a particular shipment or preparing another team to perform above standard services
  • Understand your customers' requirements and commit yourself to the oversight necessary to ensure success
  • Produce daily reports and other customer communications. Build trust with your customers by providing insights and value to the XPO shipping experience
  • Keep all systems up to date so accurate reporting is available and accurately identify any failures and record the root cause of the failure and the party responsible
  • Provide feedback and ideas for process improvements
  • About XPO

    XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

    We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

    The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here.

    Nearest Major Market : Dallas Nearest Secondary Market : Fort Worth

    serp_jobs.job_alerts.create_a_job

    Customer Solution Specialist • North Richland Hills, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Senior Specialist, Customer Solutions

    Senior Specialist, Customer Solutions

    XPONorth Richland Hills, TX, US
    serp_jobs.job_card.full_time
    What you’ll need to succeed as a Senior Specialist, Customer Solutions at XPO Minimum qualifications : 2 years related experience or equivalent combination of education and experience Preferred qual...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Solutions Engineer

    Senior Solutions Engineer

    VirtualVocationsFort Worth, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Pre-Sales Solutions Engineer.Key Responsibilities Lead technical discovery and solution design for enterprise prospects and customers Architect and implement cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Customer Support Senior Manager

    Customer Support Senior Manager

    VirtualVocationsGrand Prairie, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Customer Support.Key Responsibilities Maintain best-in-class SLA's for customer support communication channels Establish quarterly strategy and corresp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Client Success Lead

    Senior Client Success Lead

    VirtualVocationsGrand Prairie, Texas, United States
    serp_jobs.job_card.full_time
    Client Success Lead (Global Enterprise Partnerships).Key Responsibilities Manage a portfolio of enterprise clients, ensuring high-quality service delivery and relationship management Coordinate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Contact Center Specialist

    Senior Contact Center Specialist

    VirtualVocationsIrving, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Contact Center Specialist, Senior.Key Responsibilities Serve as the first line of contact for patients, addressing inquiries related to scheduling, registration, and bi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Customer Success Specialist

    Senior Customer Success Specialist

    VirtualVocationsGrand Prairie, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Customer Success Specialist responsible for managing client incentive and recognition programs. Key Responsibilities Ensure smooth operation of client programs an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager Client Solutions Sr - Hybrid

    Manager Client Solutions Sr - Hybrid

    AcostaLewisville, TX, US
    serp_jobs.job_card.full_time
    Senior Client Solutions Manager.The Senior Client Solutions Manager is responsible for managing the relationship with retailers and / or consumer packaged goods companies. Their primary responsibility...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Success Specialist

    Customer Success Specialist

    Papyrus Software USASouthlake, Texas, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are a global Enterprise Software solution provider with a passion for sustainability, we pride ourselves in providing to our large corporate customers the Papyrus Platform for their most interes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Customer Success Specialist

    Customer Success Specialist

    Financial Statement Services, IncCoppell, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Join Team FSSI and Become an Employee-Owner!.Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Customer Support Specialist

    Senior Customer Support Specialist

    VirtualVocationsGrand Prairie, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Customer Support Specialist to join their team.Key Responsibilities Serve as the primary contact for customer inquiries via email, live chat, and phone Assist c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Sales Enablement Specialist

    Senior Sales Enablement Specialist

    VirtualVocationsGrand Prairie, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Sales Enablement Specialist - Instructional Design.Key Responsibilities Design and develop sales training strategies across various learning formats Build curri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Solutions Consultant

    Customer Solutions Consultant

    Kenneth Brown AgencyFort Worth, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    A Career Change That Works for You—No Experience?.Thinking about making a career move but unsure where to start?.Stepping into something new can feel overwhelming, but that’s where we c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Solutions Engineer I

    Customer Solutions Engineer I

    Shorr Packaging Corp.Grand Prairie, TX, United States
    serp_jobs.job_card.full_time
    Together, We Own it! Start your employee owner journey with Shorr Packaging.The Customer Solutions Engineer I role will support strategic and continuous improvement initiatives that help our custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Solutions Lead

    Customer Solutions Lead

    The Container StoreCoppell, TX, US
    serp_jobs.job_card.full_time
    The Customer Solutions Lead position manages the daily workload of the Contact Center while allocating proper resources to each channel of retail. In partnership with the Managers and Supervisors, t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Full-time Customer Solutions Specialist

    Full-time Customer Solutions Specialist

    The Container StoreCoppell, TX, US
    serp_jobs.job_card.full_time
    Our full-time positions are involved in sales on the phone, chat and email.We are currently hiring for full-time customer solutions specialist. Schedules, based on availability and business needs, c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Product Solutions Manager

    Senior Product Solutions Manager

    VirtualVocationsArlington, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Product Solutions.Key Responsibilities : Take accountability for solutions and financial success, including go-to-market planning and pricing strategy S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Director Client Solutions

    Senior Director Client Solutions

    AcostaLewisville, TX, US
    serp_jobs.job_card.full_time
    Senior Client Solutions Director.As a Senior Client Solutions Director, you will be a strategic leader responsible for driving business growth, operational excellence, and client satisfaction acros...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sr Director, Customer Advocacy

    Sr Director, Customer Advocacy

    Pluralsight, LLCWestlake, TX, United States
    serp_jobs.job_card.full_time
    We are seeking a Senior Director of Customer Advocacy & Voice of the Customer (VoC) to be the strategic leader reporting to the Global SVP of Customer Success. This high-impact role is the engine of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Implementation Specialist

    Customer Implementation Specialist

    VirtualVocationsIrving, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Implementation Specialist to join their Activation Services team in a remote work opportunity. Key Responsibilities Manage EZLynx implementation projects, ensur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Solutions Engineer III

    Customer Solutions Engineer III

    Shorr Packaging Corp.Grand Prairie, TX, United States
    serp_jobs.job_card.full_time
    Together, We Own it! Start your employee owner journey with Shorr Packaging.The Customer Solutions Engineer III roleleads enterprise-wide initiatives that transform customer operations and drive st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days