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Front Desk Coordinator I
Front Desk Coordinator IGI Alliance • Chicago, IL, US
Front Desk Coordinator I

Front Desk Coordinator I

GI Alliance • Chicago, IL, US
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Overview

GI Alliance is seeking an experienced Front Desk Coordinator I.

Responsibilities

  • Answer and screen high volume telephone calls in a courteous manner, and record messages for providers and other personnel.
  • Schedule patient appointments and procedures according to established policies and procedures.
  • Check-in patients upon arrival at the office as well as check-out upon departure.
  • Obtain accurate information from patients and ensure all registration forms are complete.
  • Collect patient and insurance payments and reconcile charges on a daily basis.
  • Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
  • File records in appropriate sections of patient charts in EMR.
  • Prepare patient charts in advance and scan documents into charts in EMR.
  • Transcribe letters and create forms as needed.
  • Maintain files and records in a confidential manner.
  • Maintain organization and efficiency of front office, including office supply inventory.
  • Maintain patient confidentiality.
  • Perform other related duties as directed or assigned.

Qualifications

  • Education : High school diploma or GED.
  • Experience : Minimum of two years of experience in a medical office, front office or scheduling experience preferred.
  • Requirements for Level I Status : Entry level (1-4 years experience) with the need for supervision; or more than 4 years experience if meeting basic requirements with supervision.
  • Performance requirements : Knowledge of clinic policies and procedures; knowledge of computer programs and applications; basic arithmetic; skill in operating office equipment; filing; handling incoming calls; written and verbal communication; ability to learn / use Microsoft Excel, e-mail, Internet, PowerPoint; ability to sort files; ability to adapt to changing demands; ability to organize and prioritize tasks.
  • GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

    Please Note : All job offers are contingent on the successful completion of pre-employment criminal history check.

    NOTE : ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

    No phone calls or agencies, please.

    EEO / AA-M / F / disabled / protected veteran

    Job Details

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Administrative
  • Industries : Hospitals and Health Care
  • J-18808-Ljbffr

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