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On-Call Front Desk Coordinator
On-Call Front Desk CoordinatorMac Properties • Chicago, IL, US
On-Call Front Desk Coordinator

On-Call Front Desk Coordinator

Mac Properties • Chicago, IL, US
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Position at Mac Properties

Mac Properties is a dynamic and growing private residential real estate company with operations in Chicago, St. Louis, and Kansas City.

Description

We are hiring Front Desk Coordinators to join our team in the Hyde Park area of Chicago, IL. The pay rate for this role is $17 / hour.

Job Overview

A Front Desk Coordinator brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. You will be an integral member of the team that creates authentic experiences for our Residents and their guests. Your responsibilities include greeting residents and guests, assisting with their needs, and maintaining building safety and security.

Duties and Responsibilities

  • Welcome residents and guests enthusiastically, anticipate needs, and respond professionally.
  • Create memorable experiences with a warm, welcoming personality.
  • Develop knowledge of building procedures, features, and security practices.
  • Ensure security protocols are followed regarding building access, keys, visitors, and confidentiality.
  • Maintain building curb appeal by inspecting amenities and common areas, and coordinating with the service team.
  • Report hazards, risks, or accidents; submit maintenance requests as needed.
  • Handle package deliveries, logging and accepting packages for residents.
  • Answer phones, forward calls, and take messages.
  • Perform other duties as assigned.

Qualifications

  • People Person : Enjoy creating positive experiences for others.
  • Great communicator : Ability to communicate professionally in speech and writing.
  • Experience : 1-2 years in customer service roles.
  • Knowledge of front desk equipment; Salesforce experience is a plus.
  • Note : All new hires must pass a criminal background check, provide proof of identity and legal work authorization in the U.S., and satisfy reference checks.

    Additional Information

    Seniority level : Entry level

    Employment type : Full-time

    Job function : Administrative

    Referrals can double your chances of interview success.

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