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Tier 2 NOC Engineer, SDWAN
Tier 2 NOC Engineer, SDWANComcast • Denver, CO, US
Tier 2 NOC Engineer, SDWAN

Tier 2 NOC Engineer, SDWAN

Comcast • Denver, CO, US
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Join to apply for the Tier 2 NOC Engineer, SDWAN role at Comcast

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next.

Job Summary

High-level customer-facing engineering support focused on Installation Support and Day 2 Service Assurance Support.

Job Description

Core Responsibilities

  • Hands-on IP router / switch / firewall / SDWAN customer premises equipment
  • Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services.
  • Optimize the network and systems services and troubleshoot any network performance issues.
  • Responsible for the service provision and monitoring of the network infrastructure to company standards.
  • Works directly with customers to troubleshoot and resolve network issues
  • Is a technical point of contact for other internal engineers
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Skills

  • Hands-on experience with Fortinet SD-WAN solutions is highly preferred, along with exposure to Cisco and Juniper routing platforms.
  • Strong understanding of internetworking design principles, routing, and their practical applications.
  • Familiarity with Layer 2 and Layer 3 internetworking technologies.
  • Several years of experience working with common networking protocols.
  • Experience with firewalls such as Fortinet (60F / 80F / 100F / 400F / 1800F), Cisco ASA, Juniper SRX, Checkpoint NG, or similar platforms.
  • Experience with Cisco switching and routing environments.
  • Relevant certifications (e.g., Fortinet NSE levels, CCNA, CCNP) are a plus; advanced certifications (e.g., Fortinet Expert, CCIE) are preferred but not required.
  • Employees At All Levels Are Expected To

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.
  • Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

    Salary

    Pay Range : $63,544.80 - $104,848.92

    Education

    Bachelor's Degree

    Relevant Work Experience

    2-5 Years

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